30 Automall Rd , Sherwood Park, AB, T8H 2N1
Member since September 25, 2014
30 Automall Rd Sherwood Park AB T8H 2N12723 Reviews
848*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 04, 2024
I’m super happy with my new Honda CRV hybrid. Aman, my sales associate was knowledgeable, friendly and helpful (and funny). Buying a new car was not painful - and the car was ready sooner than I anticipated. I bought my first Honda from Sherwood Honda in 2009. I went back to them because I trust their reliability and service.
Written By: Ruth Y
July 04, 2024
In March, My daughter took her 2021 Honda civic into Sherwood Honda for a routine oil change. They also fixed a nail in her tire. They then took her car for a ride and smashed it into a tree. We are not even sure why the car left the lot to begin with. There was over 12 thousand dollars in damage. At first, they told us her insurance pays for it. Wrong. When our insurance did the investigation, they indicated that it wasn’t their issue. So, they agreed to fix it. I will add at this point the only people that spoke to us were the service manager and the person that booked her car. Our concern was the value of the car now that it had an accident on it. When we brought that up and suggested we meet with the general manager he would not meet us. We left several voicemails and requested through the service manager. He did not return any calls and would not meet us. He hid behind the service manager and let him do his dirty work. Not only did they smash the car, but they did also not do a police report or call my daughter to tell her. She found out when she went to pick the car up. They ended up spending the cost of the repairs and a rental vehicle for almost 3 months. (over $5000.00) but will not compensate her or the lost trade in value. They said that when she trades it in, they will not consider the accident report in the trade value. The question is, why would she want to trade it in at this place. They will not get ours, or anyone we knows business. The service manager was very good. Unfortunately, he had to follow what the Manager said. Quinn, the General Manager and, I believe, part owner is a horrible businessman. He should have dealt with us, not the service manager, who had no authority to approve anything without talking to Quinn. In the 3 months it took them to fix it, we have not seen or heard from Quinn despite several attempts. Do not recommend this Honda location or any others that they may own. I would give them negative stars if I could
Written By: Roxanne K
July 02, 2024
I recently had the pleasure of purchasing a vehicle from Sheerwood Honda, and I must say, the service was outstanding from start to finish. From the moment I walked into the showroom, I was greeted warmly by their knowledgeable and friendly staff. The sales representative, Mr. Deepansh and Mr. Peter, they both were incredibly helpful. They took the time to understand my needs preferences, guiding me through their impressive inventory to find the perfect car for me. Their expertise and patience made the entire process smooth and stress-free.
Written By: MAYANK D
June 29, 2024
We had a great experience buying our first Honda. Riley our agent went above and beyond. She’s such sweet and kind person. She took the time to understand our needs and provided personalized recommendations that perfectly matched what were looking for. Overall my husband and I enjoyed our experience in purchasing our new Honda. The process was smooth and hassle free. We consider buying another car from them in future.
Written By: Jemelly N
June 20, 2024
I recently purchased a car from Sherwood Honda last November 2023, and the experience was outstanding. Sir Jessie Simon, my agent, was incredibly friendly and knowledgeable, making me feel welcome and valued. He took the time to understand my needs and provided personalized recommendations that perfectly matched what I was looking for. The entire process was smooth and hassle-free, with transparent pricing and no hidden fees. The financing options were competitive, and Sir Jessie walked me through every detail, ensuring I was comfortable with my decision. The car was in pristine condition, exactly as described, and ready for me to drive home. Sherwood Honda's commitment to excellent customer service truly sets them apart. I highly recommend this dealership to anyone in the market for a new or used car. Five stars!
Written By: Kevin C
June 19, 2024
My experience has been amazing at Sherwood Honda. Jesse Simon was extremely helpful in taking his time to explain each and everything. It was very convenient and helpful getting services there. Would definitely recommend it to someone who is a first time buyer.
Written By: Navneet K