Finch Chrysler
590 Wharncliffe Rd S , London, ON, N6J2N4
Member since February 27, 2019
590 Wharncliffe Rd S London ON N6J2N4Overall Score
Finch Chrysler1799 Reviews
389Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 12, 2019
My vehicle (2013 Ford Fusion) was brought to finch collision from courtesy ford due to a careless tech running into my RF fender when it was getting a recall preformed. Anyways I was told my vehicle would be repaired to the exact same condition as it was when I dropped it off. Well that’s not the case. First phone call I got from the dealer was my car was completed and ready to be picked up. So I drove down and look at my vehicle to find my right front fender body filled with body lines smoothed out and unpreped body filler on the inside of the fender lip. After I seen the work preformed I refused to take the vehicle in that condition. The vehicle was then returned from ford back to the body shop to have the fender replaced with a brand new one and that’s where the problems started. Second phone call from Ford dealer..... was told the car looks great And was in perfect condition. It was at night when I picked the vehicle up and did not notice the color difference between the fender and door etc until it was light out the next day. So I phoned the body shop myself and told them the issue and they attempted to repair it but then only made it worse. After the first attempt of paint match I noticed right on the dealer lot before taking the vehicle the paint didn’t match again towards the bottom of the fender, there was a very noticeable tape line and paint/clear coat runs. Now that it’s been about a month or two I’ve noticed on my clear coat on the front section of my bumper pealing where the paint match was attempted. Paint doesn’t match on the bottom section. Etc I’ve also tried reaching out to the body shop to have them fix or pay someone else to do the job right so my vehicle is brought back to the same condition it was but they are ignoring my phone calls. I’ll give an update once my lawyer reaches out to them.
Written By: Steve C
Hi Steve! I'm very sorry to hear about the negative experience you had with us. I would love to hear from you directly and see what we can do to rectify this issue for you. If you would like to further discuss your experience, please reach out to me directly at jspoor@seefinchfirst.com. - Jeff Spoor, Collision Centre Manager
March 08, 2019
Justin was amazing at Dodge with us worked hard to get us where we wanted to be! We are very happy with the customer service we received would recommend this dealership to who ever is looking to buy a new vehicle.
Written By: tanya s
Thank you for recommending us, Tanya! We're happy you had a fantastic experience with Justin and that he was able to find you exactly what you were looking for! We're always here for you, should you need anything else!
Ezz Fadel is awesome!
March 07, 2019
I loved my experience with Finch Chrysler, Ezz Fadel made sure I got what i leave with what I came for the prize I told him! He was friendly, helpful and hopeful and I would recommend this place!
Written By: Saido
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Purchase evaluation
March 07, 2019
My expérience was pleasant , pressure free and everyone there was more than helpful. A special shout out to Craig Harwood for making my purchase enjoyable, trouble free and pressure free. Thank you again. Brad Turner. Happy Jeep owner
Written By: Brad
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Rubicon Purchase
March 06, 2019
Excellent as usual Moh was very helpful in ordering and making sure we got exactly what we wanted and kept us up to date on the progress and delivery of our Jeep
Written By: Tim
Related Staff:
March 06, 2019
Written By: P S
Thank you for the 5-star review!
March 06, 2019
Written By: P S
Thank you for the 5-star review!
Justin was great, helped me get exactly what I wanted. Thanks again
March 06, 2019
Drive from Toronto to deal with Justin Pricing was good, Service was great, Got me everything I asked for. Would not hesitate to go to him again.
Written By: Brad
Related Staff:
March 06, 2019
Justin was amazing in selling us our 2nd truck. He goes above and beyond to make his customers happy and even helped me surprise the hubby ! Thank you Justin for making it a great experience. We are very happy with our new Ram !
Written By: Hilary y
Thanks for sharing, Hilary! We're happy to hear that Justin was able to help you pull off the surprise! We hope you and your husband are enjoying your Ram truck!
March 06, 2019
Justin was amazing in selling us our 2nd truck. He goes above and beyond to make his customers happy and even helped me surprise the hubby ! Thank you Justin for making it a great experience. We are very happy with our new Ram !
Written By: Hilary y
Thanks for sharing, Hilary! We're happy to hear that Justin was able to help you pull off the surprise! We hope you and your husband are enjoying your Ram truck!
