Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
The problem was fixed correctly and my Dodge Journey starts right up once again.
October 17, 2015
My Dodge Journey was towed in on a holiday weekend and Darryl took all the information for the work order, then called my home to say the Dodge was repaired a couple of days later. He explained in detail exactly what the problem was and why I couldn't start the vehicle. Even the CAA tow truck driver couldn't figure out why a battery boost didn't work, so he thought it might have been the alternator. It was actually a burnt part in the starter motor. I had a tune up done at the same time, so I'm all set for winter. My 2010 Journey was purchased new at this dealership and I always get excellent service there!
Written By: Nancy
Related Staff:
Repairs to my 2006 Chrysler 300
October 16, 2015
Mike was helpful and professional (as always). He got the car in and had the repair done in the time he quoted. In addition my son test drove a car while we were waiting and is now buying it from Oxford Dodge. In my view the service area is the heart and soul of why I deal where I deal. After about 20 years at Oxford Dodge it was service problems a couple years ago ( no loaner car, repairs that didn't fix the problem that re-occurred on the drive home from the shop 3 times) that had me buy a Ford F150 in 2014. Not a backlash against Oxford Dodge but some of the loyalty element had been eroded. But here we go again with my son's new 300. Thanks for the opportunity to give you my 2 cents worth.
Written By: Peter
Related Staff:
Service quality
October 15, 2015
The reception at the service centre was great. I brought my car at 9 for regular check up and all was done including car wash and inserting a new AC filter in less than 3 hours. It was a very good service .
Written By: Shadi
Related Staff:
There are no staff members associated with this review.
It was a quick visit.
October 15, 2015
Just an easy stop. Had to get a switch in the door panel changed over for a re call. Guys were very friendly and professional.
Written By: Glenn
Related Staff:
Oxford Dodge service advisors helped solve my car problems in a very professional, courteous and timely manner.
October 14, 2015
I have had several interesting service requirements with my 2010 Caliber. All dealings with your service department have been courteous, respectful and professional. Mike Summerfield and Darryl DeGraw showed knowledge about the suspected problems and discussed them in a very respectful and competent manner. I was able to get a friendly and courteous ride to work and back to the dealership every time. My car was always ready when they said it would be. Thank you for the excellent customer service.
Written By: Cindy
Related Staff:
Jerr Besterd
October 13, 2015
This was possibly the best vehicle purchase experience I have ever had. Jerry was a true professional throughout, coming in o his day off to close the delivery
Written By: Leigh
Related Staff:
Wayne
October 13, 2015
Everyone at the dealership was helpful. Wayne did not pressure us at all in the process. He even suggested leasing new if that would suit our needs better. He was respectful at all times and just wanted us to get what was right for us. Thank you.
Written By: Margaret
Thank you Margaret.
Related Staff:
Inefficient.
October 13, 2015
Non-professional, inefficient, poor time management and customer service. Way less than customer expectation. Need to work hard on your promises to your customers.
Written By: Sinan
Related Staff:
Excellent!
October 08, 2015
Such an easy experience. I was tended to immediately. All of my concerns were addressed. My wait was minimal, even offered a ride home to wait. Thank you Mike!!
Written By: Shari
Related Staff:
Surprised vehicle not washed after $1200 repair
October 01, 2015
Although I was pleased with the timely repair, it would have been easy for your team to go above and beyond and wash the bird poop off the driver door , if not the whole vehicle.
Written By: TRACEY
Related Staff:
