Henley Honda
308 Lake Street , St. Catharines, ON, L2N 4H5
Member since April 05, 2019
308 Lake Street St. Catharines ON L2N 4H5Overall Score
Henley Honda160 Reviews
26Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 14, 2021
I really enjoyed my experience buying my first car here with Javier and Sean who was an amazing help with the whole process and made everything go really smooth!!! Also I would highly recommend Henley Honda for anyone looking to get a car I promise they won’t disappoint!!;):)
Written By: Rayan A
July 09, 2021
This is my second time buying a brand new car from Henley Honda and I wouldn't to anywhere else! The staff is amazing! Javier and Todd were fantastic and made buying our new Honda CRV-V a breeze! They were informative and friendly which made the process stress free! We appreciate their help and support as we upgraded our family vehicle. Thank you so much for your help! Outstanding customer service! Highly recommend :)
Written By: Sara T
July 07, 2021
Thank you Brayden for the wonderful experience you provided in buying my new 2021 Honda Accord 2.0. Even though I wasn't intending on trading in my much loved 2018 Honda Accord, your honesty and hard work made the decision easy. The whole process was stress free and you will be highly recommended to anyone looking to get into a Honda. Thank you again.
Written By: Heidi H
July 07, 2021
I bought my car, an Honda Odyssey, in May this year, the salesmen was Javier, for him I am giving 5 stars, he was amanzing with us, however the car had a lot of issues and Henley didn't solve those issues, even I left there more than once, the people that work at parts service is everything less profissional. I bought a pre-owned certificate car and after a long history (that I won't write here because is unbelievable) to try solve all issues my car went to Honda at the Queensway in Etobicoke and after a week and more 1500$ spent (Honda paid all costs) in pieces, a lot of security testes, they gave me my car, finally, and without any noise but they changed almost everything, I was so mad at the time ( because of all this situation and also because I had a baby a few days ago) that I thought to return the car but at Honda in Queensway they told me to not do that, not at that time after they spent all time and money with my car because they really cared to solve the problems and put my car almost as new taking all safe responsabilities because before that my car was not safe, even in Henley Honda new that I am a mother of 3 children ( 2 years, 1 year and a newborn ) actually I did a complaint to the Ministry of Transportation because of that. So, at the end if someone ask me if I recomend Henley Honda, I will say NO, for sure. Was the only bad experience with a car in my all life. For me,they are not reliable, unfortunately , they just don't care.
Written By: Ana V
Hi Ana, We are so sorry that your van had so many issues. We did everything to fix it once we were made aware of them, but since you lived so far away, we tried to make things easier for you by communicating with a dealer closer to home. We tried our best to minimize the inconvenience by getting you into a rental as soon as possible and to pay for any costs associated with that. Unfortunately, we cannot predict future issues with a vehicle and can only do our best when issues arise. We feel terrible that we didn't meet your expectations and will keep trying to do better. We wish you and your family all the best and hope you enjoy the Odyssey for many years to come. - The Henley Honda Team
July 05, 2021
Excellent customer service! Professional, knowledgeable without being pushy. Javier took the time to explain and go over all the features of my new vehicle. Would highly recommend Henley Honda!
Written By: Anna M
June 30, 2021
You can get the best service here for your vehicle, they genuinely want to help you. Shamil is the service manager and he has done so much for my husband’s car and my car in terms of extending coverages. He is honestly the best!
Written By: Pav V
June 24, 2021
I got my first Civic with Henley Honda and loved it so it was an easy choice to come back. Brayden handled my first trade so well and made me feel confident in my choices. It can sometimes be overwhelming dealing with cars but I felt like my needs and wants were take seriously. I am in LOVE with my 2021 Civic and just want to give a shot out to how amazing the Henley team is. Biggest thank you to Brayden and Todd for helping me get into my new civic. You two rock!
Written By: Skye H
June 23, 2021
Got my first car here and special thanks to Javier for his exceptional assistance. He made sure all our questions are answered and gave many options for us since we know nothing about cars. I recommend you contact Javier, he's such a great person! Special thanks also to Todd! He is so great and we had a wonderful and smooth transaction.
Written By: Genalaine B
June 21, 2021
Dealt with Todd and Daniel. Awesome dudes! Super helpful and informative. Won't buy anywhere else!
Written By: Scott D
June 15, 2021
Thank you Joe, Jodi and Todd. Great Service.
Written By: Mary C
