Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3922 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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October 09, 2024
I have just received my first new car that is mine only. I ordered a Corolla Hatchback in March 2024 and it finally arrived. My salesperson was Matthew Mitchell and he is very professional, personable and very intuitive. He made suggestions on add ons that he thought would look good on the car to make it more sporty looking. He was right on and I fully trusted him and his opinions. It took over 7 months for the car to arrive and throughout that time period I regularly heard from Matt and his positivity really made the wait time go quickly. The service he provided was top of the line and I felt so appreciated as a customer. All the employees that I interacted with from Jackson’s Toyota were terrific. Thank you so much Matt for your kindness, knowledge and automotive professionalism. I love my car and feel proud to drive it.
Written By: Melinda W
October 08, 2024
Always great service at Jackson’s Toyota
Written By: Furman W
October 08, 2024
OH MAN! Stay AWAY!!!!! Kenny santana service advisor is soo rude!!! no customer service to be handling customers. Not to mention the service manager she is so insane. I would not recommend this place, do not bother taking in your car for repair.
Written By: Ana S
Hi there, Apologies for your experience but we can’t seem to find your name in our data base. Please reach out to me directly, so we can can take a look into this. Thank you Will Mercer Service Manager 705-726-0288 x238
October 05, 2024
Sales and financing representatives manipulate prices. Beware. As for maintenance, I waited 5 hours and the car’s problems were not solved. Note that I bought the car new and it had problems. I do not recommend dealing with them.
Written By: A
October 03, 2024
I had a fantastic experience at Jackson's Toyota while purchasing my 2024 RAV4 Hybrid, all thanks to an amazing salesperson, Bimal. He was attentive, patient, and truly listened to what I was looking for in a car. Bimal’s expertise and positive attitude made the entire process enjoyable. Thank you for making my car purchase a wonderful experience!
Written By: ASHIT P
September 30, 2024
My experience to service my 2020 REV could have been a pleasant experience until I met the service manager Tara today. Previously with the former managers, whenever the repair bill total exceeded $1,000, they always gave me some discount either voluntarily or by request. Even it could be symbolic, it was a token of mutual respect. Before we had light conversation with jokes, never unpleasant. I have been with their customer for over 19 years. Sometimes, Newmarket Toyota serviced my cars with a slightly cheaper price. Whenever I showed my bill from Newmarket, Barrie’s Toyota dealer expressed they wanted to have my business and could match Newmarket price. I came to Jackson’s Toyota mostly because I live in Barrie. My service today including regular check-up, oil change, brake lubrication, motor oil change, 3 wiper blades and brake fluid change. The total was $1,058.87, which could be deemed as a large amount. To save cost for the dealer, i did not requested their free Uber shuttle service to and from my home. This cost could be $30. I have repeatedly requested them to consider offering me a discount. The service rep said he could not and asked me to talk with his service manager face to face. When I saw the service manager, there was no friendly smile, no hand shake, but a very stern face. I explained to her all my reasons for requesting a discount. I thought a typical manager would offer a discount during a face to face conversation for this kind of situation. She said she was sticking to her gun and not to offer me any discount even after I said “this is a two-way street, you could lose me as a customer.” I do not know if it is a matter of people’s skill or simply distain to me because she said “I just do not want to offer you any discount today”. Jackson Toyota would typically give customers their money credit called points from repairs. I received it before every time. But I did not receive any today. But I believe I am supposed to get those points. For my last visit, this dealer was kind to voluntarily use some of my points to pay most of my repair. In the past, I always received their report of vehicle inspection and four wheel alignment. Today, I got none. My visit to this dealer sounded very weird. As their customer for many years, I just fell all the sudden they do not value my visit and not even show respect to me.
Written By: Jun L
September 30, 2024
Written By: IQBAL B
Thank you for your feedback! We appreciate your interest in our incoming cars. While we strive to offer competitive pricing, there are limits to what we can provide. We’re sorry we couldn’t meet your expectations this time, but we value your input and hope to serve you better in the future!
September 27, 2024
They are literal scam . Worst service ever. Selling there pre owned car in price of nee cars
Written By: DHRUV P
September 25, 2024
Chris was an awesome sales representative to work with! He provided such a fun test driving experience when I was looking at Corolla Cross/RAV4 options. Ultimately, I purchased another vehicle, but his customer service, care to detail, follow up, and easy going attitude was what made me want to write this review. Awesome person to work with, make sure to ask for him!
Written By: Andrea P
September 23, 2024
I went to this place for an oil change for the first time in my life. They fooled me and did something called a fuel injection service without telling me the actual price. In the end, I was forced to pay $579, including the oil change. It was the worst experience of my life. I will never go there again.
Written By: Burak A
