+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.2

Laurentian Chrysler

1779 Reviews

740
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler

was not treated as nicely as the other customer that was in the waiting area as me

May 05, 2017

They never call me back, they never call me to give me updates on my car and the work being done, I always have to call during the day to ask for updates, I never get picked up when I am supposed too.

Written By: SANDRA

Laurentian Chrysler responded on May 08, 2017

Sandra, our General Manager Jason Carrier will be in contact with you shortly.

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Laurentian Chrysler Laurentian Chrysler

First service

May 05, 2017

The oil change service was quick and was completed on time as promised . Staff was courteous and helpful too

Written By: DONALD B

Laurentian Chrysler responded on May 06, 2017

We appreciate the awesome review Donald!

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Laurentian Chrysler Laurentian Chrysler

Helpful

May 05, 2017

My sales rep was kind, knowledgeable and easy to talk to. I felt like I was valued and treated well. Brad was one of the best salesmen I've known.

Written By: ANGELA C

Laurentian Chrysler responded on May 06, 2017

Angela, thank you for your lovely words about Brad! We hope you enjoy your new vehicle.

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Laurentian Chrysler Laurentian Chrysler

Great

May 05, 2017

Richard was very professional and very friendly. Everyone was very cheery and made me feel like they wanted my business. Richard offered me a coffee , introduced me to others and didn't make me feel like I was in the way while I was waiting for someone else to finish his meeting as I was early at arriving. Thumbs up

Written By: DOUGLAS J

Laurentian Chrysler responded on May 06, 2017

Thank you for the thumbs up Douglas! We appreciate your review.

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Laurentian Chrysler Laurentian Chrysler

Great service

May 05, 2017

Repairs are done in a fast and efficient manner. I am pleased with the work done. Concerns were addressed well.

Written By: SANDRA

Laurentian Chrysler responded on May 06, 2017

We are so glad to hear your pleased with the work that was done Sandra! We appreciate your kind words.

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Laurentian Chrysler Laurentian Chrysler

Oil Change - Re-Scheduled.

May 05, 2017

Service Manager (Marilyn) immediately contacted me after a recent scheduled maintenance visit that simply didn't happen, in that, I brought the truck in and it remained parked for the afternoon and nothing was done. Marilyn apologized for the misstep and arranged to pick up my vehicle at work, completed the required maintenance (with extras) and returned it within a few hours - absolutely perfect!! Laurentian and Marilyn really went the extra mile to make things right. Thanks again!!

Written By: MARC

Laurentian Chrysler responded on May 06, 2017

Marc, it is very important for us to provide our customers with great service. Thank you for the awesome review.

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Laurentian Chrysler Laurentian Chrysler

Running boards

May 05, 2017

No second key and the running boards are not save to use there not big enough to put your feet on it.

Written By: MICHAEL E

Laurentian Chrysler responded on May 08, 2017

Michael, our General Manager Jason Carrier will be in contact with you shortly to resolve this matter.

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Laurentian Chrysler Laurentian Chrysler

Quick and satisfying

May 05, 2017

Quick service and plenty of help. Very good selection on hand for me to check out and try different packages for trucks. Everyone was open about prices and programs available

Written By: KEVIN S

Laurentian Chrysler responded on May 05, 2017

Kevin, we appreciate your fantastic review of your recent experience with us. We hope you enjoy your new vehicle!

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Laurentian Chrysler Laurentian Chrysler

NoƬse In front end

May 04, 2017

Service is always great...how ever the reason I brought it in still is there as the mechanic said he couldn't hear anything. I call vullshit as the last 5 people in my car all ask...what the he'll is that noise. .

Written By: TRICHA

Laurentian Chrysler responded on May 08, 2017

Tricha, our General Manager Jason Carrier has contacted you to resolve this issue.

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Laurentian Chrysler Laurentian Chrysler
User Photo

April 28, 2017

Written By: Marwane B

Laurentian Chrysler responded on December 15, 2020

Thank you for the rating Marwane.

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