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Palladino Honda

990 Kingsway , Sudbury, ON, P3B2E5

Member since August 26, 2014

990 Kingsway Sudbury ON P3B2E5

Overall Score

4.5

Palladino Honda

4707 Reviews

3368
Palladino Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Palladino Honda Palladino Honda
User Photo

May 22, 2019

We had an appointment yesterday to buy a vehicle and we were stood up by the salesman. We drove up with the kids and were ready to make our decision there once we had the opportunity to try the different SUV’s Honda offers. The receptionist clearly felt horrible and kept trying to get a hold of our salesman. After standing around for 5 minutes without being approached by another salesman, we decided to leave. We get our civic serviced there all the time. We’re disappointed we weren’t worth Paladino Honda’s time.

Written By: catherine B

Palladino Honda Palladino Honda

Great service excellent staff

May 22, 2019

The staff were accommodating, my vehicle was fixed ahead of expectation. It was a very positive experience for me to deal with the service team

Written By: THERESE

Palladino Honda responded on May 25, 2019

That's so awesome to hear Therese. Thank you for your visit!

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Palladino Honda Palladino Honda

Service pros

May 22, 2019

I usually deal with Kara, however, I am pleased to report that Amy is just as friendly and helpful :)

Written By: ANDREW

Palladino Honda responded on May 25, 2019

That's great to hear Andrew!

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Palladino Honda Palladino Honda

Satisfied but a bit disappointed

May 22, 2019

Satisfied but I wasn't impressed when I got to the counter to give my keys for my appointment because the girl asked me why I was here, they didn't have that information because I booked online. Plus the day before a person called my house to get all the information and now I get there they don't know why I'm there..... Plus she tells me at the counter if I book online, I'll be the end of the day appointment, it never said that when I booked online. But they still serviced my vehicle during my scheduled time so it turned out ok.

Written By: MARC

Palladino Honda responded on May 25, 2019

We apologize for the miscommunication Marc. Thank you for sharing your feedback with us.

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Palladino Honda Palladino Honda
User Photo

May 22, 2019

All around terrific experience, highly recommend.

Written By: Samantha G

Palladino Honda responded on December 11, 2020

That is so awesome to hear! Thank you for your recommendation to others.

Palladino Honda Palladino Honda
User Photo

May 22, 2019

All around terrific experience, highly recommend.

Written By: Samantha G

Palladino Honda responded on December 15, 2020

That is so awesome to hear! Thank you for your recommendation to others.

Palladino Honda Palladino Honda

Very efficient and simple

May 22, 2019

Traded in a leased 2017 civic for a new 2019 model. Exchange was easy and completed in two visits. Excellent service from Andrew and Chase on site.

Written By: RYAN

Palladino Honda responded on May 25, 2019

Congratulations on your new purchase Ryan!

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Palladino Honda Palladino Honda

Jeff knows the product and was honest with me during the process

May 22, 2019

Jeff answered all my questions and explained everything so even questions I might have had were covered off before I thought to ask

Written By: YVAN M

Palladino Honda responded on May 25, 2019

That is so great to hear Yvan!

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Palladino Honda Palladino Honda

Late and Slow

May 22, 2019

Appointment was booked for 4.30, they misbooked me in the system and even though I had the booking confirmation for 4.30 couldnt take my car in until 5. It then took almost 2 hours for an oil change and a single tire replacement, service desk workers themselves were great

Written By: KOVE

Palladino Honda responded on May 25, 2019

We apologize for the issues you experienced during your recent visit Kove.

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Palladino Honda Palladino Honda

2019 Honda civic Ex purchase

May 20, 2019

First of all, I found Josh D to be very professional. He was easy to talk to. Josh was attentive to what I was looking for in a new vehicle. With all the new features he was patient explaining and showing me how things worked. I left Honda knowing I had made the right decision choosing the EX.

Written By: DONNA

Palladino Honda responded on May 25, 2019

Thank you so much for sharing your feedback about your experience with Josh! Congratulations on the purchase of your new vehicle.

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