Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3928 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Customer satisfaction
May 08, 2021
Service#1 Replace battery and serpentine belt Every visit the windshield maintenance sticker is NEVER completed with the kilometre and date Car war left dirty
Written By: ADRIAN
Related Staff:
Your Friends at Jackson's Toyota
View Profile
May 07, 2021
Written By: Tanaya L
Hi Tanya, Thank you for the rating
Getting too expensive for just a oil change compared to other dealers
May 07, 2021
Compared to other dealers Mitsubishi or Honda or other Toyota dealer just a oil changed almost 100 dollars is way to much
Written By: FABIO A
Related Staff:
Your Friends at Jackson's Toyota
View ProfileSame day service
May 07, 2021
Kiosk and contactless drop off was an easy and efficient process. The prompts and direction were simple to follow and audio as well .
Written By: NANCY L
Related Staff:
Wrong Navigation Software
May 06, 2021
Have been trying to get the Canadian map software for the GPS for 6 months since I took delivery. Called the Salesman and he looked for a resolution and passed me along to the service department. They said the matter would be looked into and they would call when they had a fix. Four months and several calls later, I was no further ahead. Calling Toyota Customer Service, I was told by some Lady, “my 2021 Venda was not equipped with GPS Navigation and reading from the sales pamphlet , I have to use either Apple CarPlay or Android Auto for navigation and it was my fault that I didn’t read this information before buying this vehicle. A few weeks later, I called a the Gentleman I spoke to, told me that I should press the SOS button, tell them where I wanted to go and they would give me directions and upload a map to my GPS. I’m not saying they Lied to me but I call it a failure to tell the truth. Both call I asked to speak to a Supervisor and both times denied. Called Jackson’s Toyota and spoke to Cameron Lynch on March 31st and showed him some of the locations where I was driving on non existing roads according to the foot print mapping records. Cameron agreed to further investigate and see if the would be able to resolve the mapping issue when I came in for my first 6 month inspection. After waiting 3 hours, l was told they flashed the software and rebooted the Main Unit. Nothing changed and Cameron said they would now escalate this issue with Toyota and let me know when they have a solution. I wonder how much longer it will take to solve this simple problem. Presently I am so frustrated that I no longer want this Vehicle or any Toyota product in the future.. I doubt anyone will read this or even respond to my problem. Regards Peter Hollerbach
Written By: PETER
Related Staff:
Great service
May 06, 2021
Amazing awesome cool toyota ftw why 20 words weirdos. G just g d f j k g h j f
Written By: DANIEL
Related Staff:
Your Friends at Jackson's Toyota
View Profile
May 06, 2021
Written By: Megan S
Hi Megan, Thank you for the rating
Exception service and sales
May 04, 2021
I had a warranty issue with my springs Was making a strange noise After the service team looked at it It was fixed with no cost and on time The service rep was great ,polite, informative. Great team over there I have never been happier with a vehicle or the service Jackson Toyota provides!
Written By: WESLEY
Related Staff:
Your Friends at Jackson's Toyota
View ProfileExcellent service
May 03, 2021
I did a tire change and every employee I talked about was respectful and helpful. Wait time was very good.
Written By: MEHDI
Related Staff:
Your Friends at Jackson's Toyota
View Profile
May 03, 2021
Written By: Deborah M
Hi Deborah, Thank you for the rating
