Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3994 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 07, 2021
Dealing with this store has been such a pain. While my salesperson Aidan was responsive and helpful, the rest of the store has ridiculous procedures and wasted my time. First, they spent 20 mins "verifying" my bank draft (which defeats the purpose of what a bank draft is supposed to do). Only to hear after another half hr that they refuse to give me the second key for MY vehicle that I paid for unless I use their connected services, which weren't even working properly. Thank you Aidan for saving this deal despite the hoops they're expecting customers to jump through.
Written By: Leciamar J
June 07, 2021
Walked in knowing what I wanted, and Bill made it happen and we made a very good deal right away, he was very knowledgeable with my RAV4 XLE HYBRID, told me everything thing I needed to know and sourced the vehicle in my colour much quicker than we anticipated. I had an Outstanding experience, and I look forward to my next visit.
Written By: Xourcecode
Hi there, Thank you for the review. Have a great day !
Great Service
June 06, 2021
My 24k service was completed promptly and efficiently. My service advisor met me outside to review it and bring me my keys. An altogether good experience!
Written By: HEATHER
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View ProfileThe Express Check -in and Out kiosk was neither easy nor helpful.
June 05, 2021
The self serve kiosk is a nightmare. The appointment time was incorrect and I was told there was a glitch. I didn't like the suggestions (upselling) on services I might want. Did not receive the pin # I would need to pick up keys because I didn't have access to my email at the time. So there was a hassle retrieving my car. When I tried to call the dealership to ensure I was getting the service done I needed I called three times and got no answer. I was unhappy there is no shuttle service. It should be safe by now if masked. Also, nowhere to wait outside. Could you throw a chair out there?? Having said that--the actual service done was fine.
Written By: WENDY
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View ProfileIt was great
June 05, 2021
Our sales representative was very knowledgeable and friendly. Answered all of r questions and did not make us feel rushed
Written By: STEVEN
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View ProfileAn hour late.
June 05, 2021
I was told that changing and balancing the tires would take an hour, so I would be able to wait. It took over 2 hours.
Written By: KATHRYN
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June 05, 2021
Written By: Rich R
Hi Rich, Thank you for the rating. Stay Safe!
June 04, 2021
Very disappointed they charged me $158 to diagnose a problem with my 2015 Camry transmission. It should have been free as this is a known issue and covered by Warranty enhancement States side . Yes they know ... long story short they quoted a new transmission $8000 or used $4000 Really Toyota ?? After just 180300 km the transmission falls ? Quality? I think not! Anyway had the thing rebuilt a much much lower cost and free diagnostic at that place . The least Jackson’s could have done was to waiver the diagnostic But hey that’s just my opinion. No comebacks for me .
Written By: tim s
It was a very quick and professional experience
June 04, 2021
16K servicing on an OPP unmarked vehicle. I understand the Covid restrictions but.....1- I miss being able to get the vehicle serviced today or the next day, and 2- I REALLY miss the valet service. Two cabs to/from the North Barrie set me back $90. Thanks.
Written By: ONTARIO P
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June 04, 2021
Written By: Alan M
Hi Alan, Thank you for the rating. Stay Safe!
