Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3994 Reviews
1885Review Ratings Breakdown
Consumer Reviews
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Complete rip off. Stay away. Dishonest
May 26, 2021
Vehicle was in for routine maintenance. Was told rear brakes required replacement. Only to find out they were still 50% life left and this was noted by the technician. Was also sold a brake fluid flush which was not required. Same thing with EFI service. All snake oil to get more money. In addition to that I was told the vehicle needed an alignment but the technician had just documented that all tires were wearing evenly. Be careful if you don’t know cars. They will take advantage of you.
Written By: Ken
Hello, My name is Cameron Lynch and I wanted to reach out about the recent visit and ask for some further information. I did not find a profile under the same name as this posting but I would like to pull up the file and work order for review. Can you please let me know the name or number the profile would be under or email me directly with the information so I can look this up. My email is clynch@jacksonstoyota.com. Thank you and I look forward to your response. Sincerely, Cameron L.
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May 25, 2021
I have been dealing with Jackson's Toyota for years. Almost always have excellent experience with them. They are really good on letting you know if there are any maintenance concerns. Also what is priority, so if I can not afford extra costs, I know what to be prepared for in the future. My service advisor this last time was Greg. He was kind and patient with my concerns and issues. Bless his heart.
Written By: Tammy D
Hi Tammy, Thank you for the review. Have a great day !
May 25, 2021
The young man, Denver, who helped was outstanding. I will definitely come back!
Written By: Donna T
Hi Donna, Thank you for the review. Have a great day !
Jackson Toyota staff give me the best service with their experience and knowlege.
May 24, 2021
I greatly appreciate the service from Jackson Toyota staff, who are courteous, experienced and knowledgeable. Greatly appreciate it. Keep up the good work.
Written By: OLGA
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May 24, 2021
Written By: Chicken T
Hi there, Thank you for the rating.
I was surprised that the detail special did not include the trunk bring vacuumed . Otherwise everything was great.
May 23, 2021
I was updated as to what needed to be done . \Everyone was very helpful. The gentleman at the kiosk assisted me to sign up because I had the service appointment and the detail appointment.. As noted above I was surprised that the detail did not include vacuuming the trunk. Otherwise everything was very well done.Thanks everyone
Written By: HELEN
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May 23, 2021
Written By: Mark L
Hi Mark, Thank you for the rating.
short of time management.
May 22, 2021
I sent the car to the shop before 8:45am thought the appointment was 9:30am. I asked the adviser for an update at 11:50am but then was told my car didn't get inside yet. Surprisingly to me, the adviser even told me "we normally book the vehicles for the day ---". My car was there to switch tires which are all on the rims; with such an easy/quick task, I intentionally selected the early appointment time then also had my plan for the pickup and so on, given the fact there is no shuttle bus services at the shop nowadays. ---
Written By: JIANPING
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View ProfileMy vehicle had a 11:00 am appointment and at 2:00 pm did not make it in the shop yet when I came back to see if it was done
May 22, 2021
My truck was parked in the done row and did not make it in the shop yet. Service rep was left messages and did not hear anything on where my stood in service complete or anything until near end of day.
Written By: MAURICE
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May 21, 2021
Ramit was exceptionally helpful and informative without being pushy. He was able to provide useful information and he answered our questions and addressed our concerns in a timely manner without pressure to close the deal. Having previously been the owner of a Toyota I was familiar with the reliability and great service I could expect.
Written By: Mary H
Hi Mary, Thank you for the review. Have a great day !
