Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3994 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 21, 2021
Ramit was exceptionally helpful and informative without being pushy. He was able to provide useful information and he answered our questions and addressed our concerns in a timely manner without pressure to close the deal. Having previously been the owner of a Toyota I was familiar with the reliability and great service I could expect.
Written By: Mary H
Hi Mary, Thank you for the review. Have a great day !
May 21, 2021
Written By: PadGoo S
Hi there, Thank you for the rating.
Bill
May 21, 2021
Enjoyed the service I was given by Andrew and Tony. In the end I was very satisfied with the outcome. I really like my choice of vehicle.
Written By: BILL
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May 21, 2021
Written By: Kathy C
Hi Kathy, Thank you for the rating.
May 20, 2021
Always great service .. Greg, my service guy was super .. They always call to ask if you have any questions before they start working on your car and call to tell you everything they did when car is ready .. I love the kiosk machines .. They make pick up so very simple during COVID .. Andrew Black and Melissa in the show room are wonderful to buy, or lease a vehicle from !
Written By: Kathy C
Hi Kathy, Thank you for the review. Have a great day !
Amazing service!!!!
May 20, 2021
The team at Jackson Toyota were amazing to work with! Lee Thrasher is a gear sales person. He go me the car I wanted fast and for an excellent price!
Written By: JESSE
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May 20, 2021
After some issues in the beginning it was a pleasure to deal with higher management of Jackson's Toyota. Made a purchase three times already and definitely will be back again.
Written By: LYUDMILA
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May 19, 2021
Just bought myself a brand new car and the staff there is amazing! Super friendly and energetic really good at making you feel comfortable! Huge shout out to Aidan for getting me setup and I highly recommend going here.
Written By: Paul D
Hi Paul, Thank you for the review. Have a great day !
May 18, 2021
Amazing experience at Jackson Toyota. Was in the market for a used Toyota Highlander Hybrid. As a busy professional I do not have time for long sales pitches or pressured upgrades. I've done my homework and know exactly what I want (advice: always do your research!).Brent Bell and his support team delivered in a professional, simple, and easy to understand way. We are, or should be informed consumers, and if you want a professional, knowledgable, and honest dealership to handle your purchase/trade/financing see Bret Bell and his team at Jackson Toyota Barrie, Ont.
Written By: Michael L
Hi Michael, Thank you for the review. Have a great day !
Unauthorized work performed
May 17, 2021
Recall performed after requesting work to be done later. I stated this when making the appointment. I declined at the kiosk to have further work as well as the alignment inspection. Both recall and inspection were performed without my consent. I was in the waiting room for an hour and a half before I was even acknowledged by service staff. My car was not properly inspected. Obviously the time was not taken to actually inspect for my concerns. The wheels weren’t removed. I highly doubt it was test driven. If properly test driven for safety concerns the person driving my vehicle would have noticed the brake vibration and would have heard the quite apparent “air plane” like noise coming from the front right wheel Engine filter was not inspected at time of oil change service. I’ve worked in a tire shop for 6 years. I’ve also been in the automotive industry for over 15. Part of which I was a service advisor in a Toyota dealership. To say I am disappointed and got taken for a ride is an understatement. The staff I did speak with were all very friendly. Not knowledgeable but friendly. I’m happy that I paid for an extended warranty that won’t get used. I understand that things are more difficult than normal with Covid. I still expected my car to be looked after properly. I wasted 2.5 hours of my only day off in two weeks.
Written By: TERESA
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