Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1361 Reviews
276Review Ratings Breakdown
Consumer Reviews
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Dilhan did not pressure us at all,very pleasant,organized,professional,efficient and quick.
August 16, 2016
my husband and l purchased two vehicles,we traded in our cars which was a smooth quick process,the experience was pleasant,and stress free thanks to Dilhan,l would recommend this vw dealership to anyone l know who are interested and that is because of the experience we had with Dilhan!!
Written By: Darlene
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August 09, 2016
Parts are atrociously over priced. With parts easily found online, you'll notice that this dealership charges you double. Customer service is OK. The shop once damaged by car during a repair.
Written By: Eric M
Thanks for your review, Eric. Unfortunately, we do not set pricing on our parts inventory. This is done by Volkswagen Canada. We do have an economy brand of common parts, such as brake pad/discs to provide a more economical option to our clients. Please feel free to discuss this matter directly with our parts manager, Ron Holmes, who can explain this option in more detail! Enjoy your VW!
August 09, 2016
Parts are atrociously over priced. With parts easily found online, you'll notice that this dealership charges you double. Customer service is OK. The shop once damaged by car during a repair.
Written By: Eric M
Thanks for your review, Eric. Unfortunately, we do not set pricing on our parts inventory. This is done by Volkswagen Canada. We do have an economy brand of common parts, such as brake pad/discs to provide a more economical option to our clients. Please feel free to discuss this matter directly with our parts manager, Ron Holmes, who can explain this option in more detail! Enjoy your VW!
Very simple and very professional
August 05, 2016
Nothing more to say other than this is our 3rd VW we got from David and I we go out of our way to purchase at Bytek, even though we have a VW dealership in my area in Hull. Thanks to David and is personal approach, we will continue to deal with Bytek. Thank you
Written By: Marc
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August 01, 2016
Had a great experience with Andrew at VW. Very knowledgable about the car, helpful and friendly. We test drove a car. Did not end up leasing a car through VW, but had a great experience overall.
Written By: Katie L
Thank you the kind words, Katie! Enjoy your new car!
Fast, efficient service.
July 30, 2016
We purchased a GTI, it was a great experience. We were offered a fair trade in value on our old vehicle and our car was found quickly.
Written By: David
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Horrible customer service
July 27, 2016
Brought my car in for body work. Was told it would take 4-5 days so i also got it serviced at the same time. Drop it off on a Monday. Called following Monday and was told it would be ready Tuesday. Then called Tuesday to be told it would be ready end of day Wednesday. Called again Wednesday and was told they didn't know when they would get it back from the detail department and that they had other cars like jaguars that they had to do as well as if they were more important than my car that I was paying them to fix. I will never buy another car from them or get work done there again.
Written By: Timothy
Hi Timothy, and we are sorry about the bad experience you had. Please feel free to contact Andrew Crowe, our general sales manager, who has discussed your experience with our body shop directly. We hope to make this right.
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July 22, 2016
Everything was great! The way it should be done.
Written By: Cory R
Thanks for your input, Cory- and wishing you many years of trouble free motoring!
July 22, 2016
Everything was great! The way it should be done.
Written By: Cory R
Thanks for your input, Cory- and wishing you many years of trouble free motoring!
Dilhan was incredibly knowledgeable about the vehicle and patient with us during the process, answering all of our questions quickly and expertly guiding us through the entire event!
July 01, 2016
We would absolutely recommend Bytek Auto to anyone looking to find out more about VW vehicles and the VW lifestyle! This is our second VW experience and we have continuously had nothing but fabulous, fun, professional experiences every time we walk through the door - whether it be to look at a new vehicle or get a service done on our existing vehicle. Thanks once again for a fantastic experience Bytek and a special thank you to Dilhan for all of his expertise & patience!
Written By: Grebstad/Colleen
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