Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1500 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 01, 2019
I was recently in search of a new truck after my BMW caught on fire and I came across Empire Auto Group online, where I spoke to Al Shaer about financing a truck. Al Shaer worked with me over the course of a couple of days of texting, phone calls and emails, while answering all of my questions to find me a great truck that works within my budget. I ended up going up to London, Ontario on a Sunday and meeting Al Shaer from Empire Auto group in person, where we had lunch and coffee, he gave me a tour of the dealerships and also a small tour of London, Ontario. I'm very pleased with the effort that was put into making sure that I'm getting what I want with a price that works for me. Thanks for everything you've done Al Shaer! Al Shaer made me feel extremely welcomed and more like an owner then a customer. I would highly recommend Al Shaer from Empire Auto Group to everyone.
Written By: Quincy V
Hey Quincy, thank you for the review. We are please Al was able to go out of his way to provide you the quality customer service Empire Auto is known for! Enjoy your vehicle. Welcome to the Empire family!
August 01, 2019
I was recently in search of a new truck after my BMW caught on fire and I came across Empire Auto Group online, where I spoke to Al Shaer about financing a truck. Al Shaer worked with me over the course of a couple of days of texting, phone calls and emails, while answering all of my questions to find me a great truck that works within my budget. I ended up going up to London, Ontario on a Sunday and meeting Al Shaer from Empire Auto group in person, where we had lunch and coffee, he gave me a tour of the dealerships and also a small tour of London, Ontario. I'm very pleased with the effort that was put into making sure that I'm getting what I want with a price that works for me. Thanks for everything you've done Al Shaer! Al Shaer made me feel extremely welcomed and more like an owner then a customer. I would highly recommend Al Shaer from Empire Auto Group to everyone.
Written By: Quincy V
Hey Quincy, thank you for the review. We are please Al was able to go out of his way to provide you the quality customer service Empire Auto is known for! Enjoy your vehicle. Welcome to the Empire family!
July 31, 2019
I've been browsing for our next car (minivan), I've been to different car dealerships. then we came across Empire Auto Group. Very accommodating, gave us and gave the car that I was looking for. it was beyond our expectation. Malik (sales guy) kept us updated during the process. thank you Empire Auto Group. highly recommended.
Written By: MikeDixie N
Thanks for leaving a review! We are glad you were able to find a reliable car which met all of your needs. Please feel free to refer us to your friends and family. For every person you send our way who purchases a vehicle, you will receive a $200 bonus! Welcome to the Empire Family!
Empire Auto Group (East) The #1 Auto place for approval! Contact Omar the # 1 Rep!
July 29, 2019
I contacted the "Empire Auto Group" randomly for a car loan that I found on google after a repo happened to me over a discrepancy with a car loan from a bank that ripped me off. Aside from that; it ruined my credit. I called Empire and was greeted by a young man by the name of Omar on the phone and said he would do his best to help me out. And he absolutely did! He then contacted me promptly and said I was denied from all banks because of my repo on file. As I was ready to give up on the thought (at that very moment in time) of not be able to get a vehicle for awhile (which i direly needed to get around) Omar said that their in-house financing was an option! Me being extremely pleased by that notion, I immediately agreed! I did have to put a small amount down, which was understandable considering my situation. Bottom line was that he got me back on the road again after I thought it was hopeless. He was extremely professional on the phone, answered every question I had, and literally made my summer. I will receive my car (which he will be shipping straight to my door!) in a week and a half! Empire Auto Group East, definitely the place to call! I was extremely impressed with their sales department and financial team! Thanks Empire! Contact: omar@empireautogroup.ca Regards, Yulieana D.
Written By: Yulieana
Thanks for leaving an awesome review! We're so glad Omar was able to help you despite your credit find a vehicle which met all of your needs. We're lucky to have him on our team! Welcome to the Empire Auto Family!
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July 29, 2019
I just want to say what an AMAZING job empire has done with my car. Specifically Shawn. ☺️ I’m a single mom who didn’t have the best credit. Empire gave me exceptional service. As well as a comforting environment. I was able to get a vehicle far beyond what I desired. It’s been a pleasure working with empire and I would suggest them to anyone to needs a car. I am VERY picky and all my needs we met. I highly suggest this establishment to anyone who is car shopping. Thank you empire. It’s been a pleasure. Thanks for making my life easier. ☺️☺️☺️☺️☺️
Written By: Nikki N
Hey Nikki, Thanks for leaving an awesome review. We're glad Shawn found you a vehicle which exceeded your expectations. We're lucky to have him on our team. Welcome to the Empire Family!
July 25, 2019
After having purchased two vehicles from this place I will never buy another one here again. Buyers beware. I took my vehicle in for a free oil change and when I got it back home, all the oil leaked out onto my lane. The shop had smashed a h in part of the oil housings. After the manager told me not to worry and that he would fix it for me at no cost. Now 4 months later I got a bill for over 1000 dollars.
Written By: Randy S
Hello Randy, thank you for leaving a review. At Empire Auto Group we take all of our reviews both positive and negative very seriously. Our service departments works diligently and hard on every vehicle. If you believe there was an issue with the vehicle, please give us a call and we will set up an appointment with the general manager if you wish to discuss the matter further. The best number to call is 519 659 0888.
July 25, 2019
After having purchased two vehicles from this place I will never buy another one here again. Buyers beware. I took my vehicle in for a free oil change and when I got it back home, all the oil leaked out onto my lane. The shop had smashed a h in part of the oil housings. After the manager told me not to worry and that he would fix it for me at no cost. Now 4 months later I got a bill for over 1000 dollars.
Written By: Randy S
Hello Randy, thank you for leaving a review. At Empire Auto Group we take all of our reviews both positive and negative very seriously. Our service departments works diligently and hard on every vehicle. If you believe there was an issue with the vehicle, please give us a call and we will set up an appointment with the general manager if you wish to discuss the matter further. The best number to call is 519 659 0888.
July 25, 2019
This is for Omar Kadri thank you so much for your help and your business you just find my dream car in two days with my hand it was a perfect job and quick these guys is amazing and thanks for the gift for my newborn son you're the best Omar Kadri🙏🙏🙏🙏👈👈👈👈👌👌👌👌🤝🤝🤝🤝🤝
Written By: Richard R
Thanks for the 5 star review! We're so glad Omar was able to help you find a car which met all of your needs. Sometimes we even deliver the car right to your house!Congratulations and enjoy! Welcome to the Empire Auto Family!
Awesome
July 25, 2019
Thank you Matt and Toufic at Southdale rd. I vasy very skeptic and nervous going to see u guys being afarid of being turned down, But faithe nd a little magic went a long way,Matt even knew what kind of car I needed. I love my new car Kia Fortea. these guys certanily knew their work and went out of their way to work with me and so helfull too, will be back again and any friends or family I will send to U at Southdale, so once again thank you so very much LOVE MY NEW CAR.
Written By: Micks
Hey Micks! We're so happy to hear that Matt & Toufic made this a great experience for you, after all those "other guys" turned you down! We look forward to seeing you and your friends in the future. Welcome to the Southdale Motors Family!
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Malik is the best
July 24, 2019
Very pleased with the service i received Malik was the best looking best dressed guy in the house will be coming back and sending friends and family for vehicles
Written By: Eric
Thanks for the 5 star review Eric! We are glad Malik provided you with the amazing customer service Empire Auto is known for. Welcome to the Empire Auto Family!
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