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Performance KIA

545 13th Ave , Thunder Bay, ON, P7B7B4

Member since July 14, 2014

545 13th Ave Thunder Bay ON P7B7B4

Overall Score

4.4

Performance KIA

917 Reviews

653
Performance KIA

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Performance KIA Performance KIA

Rotation of winter tires.

December 19, 2016

Told manager not to rotate tires had just been put on 2 weeks before and retorqued already. Now have to remember to come in and have it done again.

Written By: Ann

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Performance KIA Performance KIA

everything I needed was completed in a timely manner

December 19, 2016

I am always satisfied with the service I receive at my Kia dealership. I needed an oil change,my last one prior to my final payment on my car. I was told how long it would take, and they were right on!! I was also given a complete run-down on how much longer my battery and tires would last before they need replacing. I appreciate the heads-up on those expenses. Then they washed my car and added a special coating to keep the finish like new. I really appreciate the staff, and am always treated with respect.

Written By: Arlene

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Performance KIA Performance KIA

Great

December 19, 2016

Bill, Ari and Arthur made my experience buying my second car from kia very welcoming and comfortable. Couldnt be happier amazing hospitality and generosity. Great sales/finance team at Performance Kia!

Written By: Jordan

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Performance KIA Performance KIA

Always available - always reliable!

December 19, 2016

Brought the vehicle in for regular winter tire rotation and storage of regular tires. Enjoyed good service and pleasant atmosphere.

Written By: Tom

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Performance KIA Performance KIA

I have always received prompt service without any issues and the staff has always been very knowledgeable and helpful!

December 19, 2016

The staff is very knowledgeable, I have always received prompt service and never has an issue picking an appointment time that was suitable for my schedule!

Written By: Dawn

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Performance KIA Performance KIA

Auto service

December 19, 2016

Done expertly and on time. Cost was as described to me when I made the appointment to have my vehicle serviced. Thanks!

Written By: Jim

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Performance KIA Performance KIA

Always very good

December 19, 2016

Always treated well and informed of process and needs. Timelines always met. Never any surprises and issue taken care in one appointment

Written By: Barry

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Performance KIA Performance KIA

parts info

December 19, 2016

Required assistance with an automotive part to replace damaged mirror. Only one available in Canada and sent me to Carstart for repair quote.

Written By: Tony

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Performance KIA Performance KIA

Car cleaned

December 19, 2016

Everything was good but there was spray stain on the back passages door it is OK I can handle it and was happy with everything else

Written By: Diane

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Performance KIA Performance KIA

Scheduled work wasn't completed.

December 19, 2016

Car was brought in for new muffler and all around breaks and rotors. In the afternoon when we called for progress report, only back breaks had been done. No rotors, and the muffler hadn't even been ordered despite having made the appointment several weeks in advance. They took the car back in and completed the breaks and rotors at our insistence, but another appointment had to be made to have the muffler done. Very time consuming and inconvenient to have to bring the car back for yet another appointment.

Written By: Carolyn

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