Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4702 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Purchase at Palladino Honda.
March 25, 2019
Salesperson was helpful and honest. Did not pressure my wife and I to make a purchase. Provcided ample information on the CRV-W to enable us to make a decission.
Written By: JOSEPH D
Thank you so much for your amazing feedback Joseph! We appreciate your awesome compliments.
Related Staff:
March 24, 2019
Joshua Lalonde is a very knowledgeable and equally very personable sales representative. He was genuinely kind, considerate and attentive with us. He was open and honest with everything during our purchase of our new to us 2014 CRV Honda. Thank you Joshua for your very professional attitude. I would refer anyone I know to Joshua.
Written By: Karen O
Karen, we truly appreciate your kind words about Joshua! Thank you so much for providing us with your feedback about your recent purchasing experience. Don't forget that when you refer someone to Joshua and they purchase a vehicle then mention your name, you will be sent a referral cheque in the mail.
Great experience - very friendly and honest
March 23, 2019
We had an appointment after work on a Wednesday. As the store closed at 6pm they gave us the vehicle over night which was nice as I appreciate seeing how things light up on the interior of a vehicle as well as the performance of the headlights. The next day we met with Josh to discuss numbers. We basically told him up front what we would be willing to pay. He was able to get close enough to that number that it really was negligible the difference so we were quite happy with the deal. A couple of days after picking up our vehicle we noticed some odd scratches across the windshield. As we had put a couple hundred kms on it since we picked it up I was fearing that the dealership would try to pin the damage on us or that it must have happened after delivery. To my relief Josh asked that I swing by so he could have a look. After a minute or two he said to just bring it in the following week and they'll replace it no problem! If you're in the market for a good used vehicle or a new Honda I would not hesitate to recommend Palladino Honda (and especially Josh). This 2019 CRV will be our 5th Honda and 4th from Palladino. Any issues we've ever had have always been addressed in a courteous and professional manner and in our case have always been covered under warranty. This review isn't just for Josh but really all the staff at Palladino. They have always met my extremely high standards!
Written By: STEPHEN R
Thank you so much for your amazing feedback Stephen! We truly appreciate your recommendation to others and we are so happy to hear that any issues you've ever had have always been resolved.
Related Staff:
All's well :)
March 22, 2019
The car was ready on time. I was informed of a damaged skid plate, good to know :) Would have been nice to have to skid plate replaced under warranty.
Written By: RICHARD J
Thank you so much for your awesome feedback Richard!
Related Staff:
Disappointed Service
March 21, 2019
I was disappointed with the service, as I bought my car two years ago with extended warranty and have experienced many problems. I brought my car into the dealership to make repairs, where the weathering strip around the windshield and windows on the drivers and passenger side is peeling, the drivers visor hangs down, the drivers heated seat does not work and the plastic clip above the windshield on the passenger side is coming off. These issues with the car should not happen within two years of purchase. I was informed that the extended warranty I bought does not cover any of these issues and I have to pay the expenses. I have already paid enough for the car and bought extended warranty in order not to have these issues. I have talked to the manager Cody and Pat, and I have tried to contact them again but they keep avoiding me and have not called me back to solve this problem. I am ready to file a complaint claim to OMVIC to resolve this issue.
Written By: MARIA
Maria, unfortunately these items are not covered under the extended warranty you purchased, when you purchased your pre-owned vehicle two years ago. We can confirm that you have discussed the situation with management and did not accept our resolution. Should you wish to discuss the situation further you may contact our General Manager Lee Mulligan at 705-673-6733.
Related Staff:
perfect service
March 21, 2019
The service was excellent. The sales staff were extremely knowledgeable and personable. Everyone went above and beyond to get the vehicle and insurance ready ahead of schedule.
Written By: STEPHEN
Thank you so much for the amazing compliments Stephen! It is always great to hear when our team goes above and beyond. Congratulations on your new purchase.
Related Staff:
March 21, 2019
Larry, one of the shuttle drivers is an awesome guy! Very friendly!
Written By: Nicole S
Thank you for your review Nicole!
Great Service
March 21, 2019
I had a Type II service done and had some noise coming from the front wheels. Noise was identified and repaired quickly.
Written By: DANIELE
Its so great to hear the noise was repaired quickly! Thank you so much for your awesome feedback Daniele.
Related Staff:
March 20, 2019
Written By: Taylor C
We appreciate your five star feedback Taylor!
March 20, 2019
Written By: Taylor C
We appreciate your five star feedback Taylor!
