Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3930 Reviews
1885Review Ratings Breakdown
Consumer Reviews
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Everything went smoothly!
February 13, 2021
I brought the car in for a recall. In addition I had the oil changed and the alignment adjusted. You provided Uber rides for me. As mentioned earlier everything went smoothly. The only snag was my doing. I left my Visa card by mistake. When I realized that I called the dealership but it was already closed. I left a message and the amazing young lady at the desk called me just minutes after 8 a.m. the next day to inform me that the Visa card was there. I Very much appreciated the prompt reply.
Written By: SHARON
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February 12, 2021
Do not buy any cars from the sales ANDREY BLACK, what a disgusting sales I have never ever met in my lives!!!!
Written By: Tea A
February 12, 2021
Written By: Deanna F
Hi Deanna, Thank you for the rating
Dirty during a pandemic and costly service, felt like I was being taken
February 11, 2021
Firstly the no contact service screen was covered in a bumpy spill and the washroom tv screen was splattered with spots. Disgusting considering we are in the middle of a pandemic. Service was quoted at $64.95 then it was indicated the alignment being off and would cost another $129.00. This occurred within less than 15 of having my vehicle brought in for service. I asked for a printout of the alignment report and a postage size printout was shown to me, which was indecipherable. Then I was told my brakes were paper thin on the front and it would cost me in total over $1500 to do the work before taxes. I felt like I was being taken. Also I had to wait in the waiting room for over 3.5 hours to have my vehicle serviced during a Stay at Home Order, which was risky to my health. My vehicle is 2018 Highlander which cost me over $200 for my last maintenance six months ago. I bought my vehicle brand new from Jackson Toyota, where I have been a customer for over 12 years, and the maintenance costs are outrageous. I am highly disappointed in Jackson Toyota and Toyota in general if this is what is reasonable for maintenance during a pandemic where I rarely take my car out of my driveway.
Written By: TERESA
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February 10, 2021
Horrible experience, and extremely rascist staff. Brent our sales man made promised you couldnt keep just to sell another vechicle off the lot. Before receiving our car it was dirty and wasnt even "detailed" like he said they would. Our keys were out of battery and we had to change them. Before getting the car one would aspect that all fluids are load and topped off... WRONG at automatch and jackson toyota they only carrry about getting your money. We had to top off transmission fluid and the brake fluid. Brent has also not mentioned AT ALL that out car had a rip in the back, and he was arguing that thats the customers duty to bring forward. Everyone in the whole building was extremely rasicm at the old guy in the corner office wanted us to leave and making hand signs to brent to wrapp up our conversation when we were still deciding. But overall I highly suggest you dont come here to buy a car, it better if you spend your money at a dealership that actually care about the customer.
Written By: Surnet M
Jackson's Toyota is my go to!
February 08, 2021
I love Jackson's Toyota. This is where I purchased my used Rav4 and I always bring it back to them for service, maintenance and detailing. Everyone at Jackson's Toyota is kind, knowledgeable, and helpful. They always ensure 100% customer satisfaction. I will always go back to Jackson's Toyota for all of my vehicle needs. The Sales team was amazing when purchasing the Vehicle, my car is always serviced perfectly, keeping it in amazing condition and the detailing team always manages to make my Rav4 look brand new inside and out! Thank you Jackson's Toyota.
Written By: KRYSTA
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February 08, 2021
Written By: Mark B
Hi Mark, Thank you for the rating
February 08, 2021
Written By: miscele l
Hi Miscele, Thank you for the rating
February 08, 2021
Quick responsive service!
Written By: Russell B
Hi Russell, Thank you for the review
February 08, 2021
Written By: Steve B
Hi Steve, Thank you for the rating
