Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2410 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 30, 2016
I waited for a routine oil change whcih was completed as promised . In addition I was informed of a potential issue with a part of steering linkage . I left believing that Honda does more than expected to ensure customer satisfaction.
Written By: Claudio P
Thanks for the great review, Claudio! We always enjoy seeing you in the store, thank you for your continued loyalty with us! We do our best to ensure customer satisfaction each and every time! Glad you had another great experience with us! - Mike Anderson, General Sales Manager.
November 30, 2016
I waited for a routine oil change whcih was completed as promised . In addition I was informed of a potential issue with a part of steering linkage . I left believing that Honda does more than expected to ensure customer satisfaction.
Written By: Claudio P
Thanks for the great review, Claudio! We always enjoy seeing you in the store, thank you for your continued loyalty with us! We do our best to ensure customer satisfaction each and every time! Glad you had another great experience with us! - Mike Anderson, General Sales Manager.
I felt rush by the advisor on the phone and that they didn't want to take the time to discuss my questions in detail
November 30, 2016
I felt rushed by the advisor on the phone and that they didn't want to take the time to discuss my questions in detail
Written By: RYAN
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November 30, 2016
Once again, great customer service! We've had our car for just over a year from Brantford Honda. From the very beginning, we've had nothing but an amazing experience from this dealership. Service department is awesome-especially Adam and Trevor. Everyone who works at this dealership seem to genuinely love their jobs and working together. We really appreciate the way this place is impeccably run and the emphasis they put on great customer service. Go team!
Written By: Stephanie W
Wow, what a great review - thank you Stephanie! We are really happy to hear you have had a great experience with us, we truly appreciate your loyalty! From sales and service, our goal is to meet and exceed expectations every time! Adam and Trevor do an excellent job, and it's true - we all genuinely love coming to work everyday! Thanks for being a part of the Brantford Honda Family! - Mike Anderson, General Sales Manager.
November 30, 2016
Once again, great customer service! We've had our car for just over a year from Brantford Honda. From the very beginning, we've had nothing but an amazing experience from this dealership. Service department is awesome-especially Adam and Trevor. Everyone who works at this dealership seem to genuinely love their jobs and working together. We really appreciate the way this place is impeccably run and the emphasis they put on great customer service. Go team!
Written By: Stephanie W
Wow, what a great review - thank you Stephanie! We are really happy to hear you have had a great experience with us, we truly appreciate your loyalty! From sales and service, our goal is to meet and exceed expectations every time! Adam and Trevor do an excellent job, and it's true - we all genuinely love coming to work everyday! Thanks for being a part of the Brantford Honda Family! - Mike Anderson, General Sales Manager.
November 30, 2016
Written By: Linda M
Thanks for the 5 star review, Linda! Congratulations on the new car! We know you'll love it. James really enjoyed working with you! - Mike Anderson, G.S.M
It was honestly shocking how over priced the services were that I received.
November 30, 2016
This review has nothing negative to do with your employees but has to do with your pricing entirely. 200 for an oil change rotaton and filter swap is ludicrous. I researched other nearby shops and they use synthetic oil as well but provide the same service for a 3rd of the cost. I have been servicing my car with you since purchase but I will not be likely any longer. Leaving feeling ripped off isn't any customers wish.
Written By: ERIC
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as always reliable, dependable experience
November 30, 2016
we had a recall addressed, winter tires installed and oil changed. The work was completed in time estimated, it was explained clearly. Inn fact our teenage daughter did the car drop off and pick up, her first experience with this adult task of car ownership and responsibility. She was nervous but the experience was positive and exactly what we predicted (based on previous experience with your dealership) thanks for contributing to her learning about how to do this task.
Written By: JACQUIE
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time for repairs took longer than expected.But it was explained and I accepted the reason behind the delay.
November 30, 2016
the service provided from Trevor was excellent.he explained the reason for the delay and he apologized for the delay. he also presented me with a complimentary coffee mug,which was welcomed and appreciated. It was only a one and a half hour delay. Dieter Seib
Written By: DIETER
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Getting Winter Wheels
November 30, 2016
Everything went as expected. I dropped off CRV and got ride to work. New rims and winter tires were installed when I got back and summer wheels were in vehicle to take home. No problems.
Written By: PHYLLIS
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