O'Regan's Toyota Halifax
3575 Kempt Road , Halifax, NS, B3K4X6
Member since June 25, 2015
3575 Kempt Road Halifax NS B3K4X6Overall Score
O'Regan's Toyota Halifax368 Reviews
368Review Ratings Breakdown
Consumer Reviews
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Arranging the appointment was very quick and efficient
October 29, 2015
I find the service department to be very efficient in arranging the appointment and are usually pretty good at timelines. When I first purchased the truck there were some issues with the oil filter attachement that was mis-diagnosed by the department that left me wondering but since this time it has been a good experience. I would like to thank Valarie for her help with this; she was very good to deal with and very friendly and helpful.
Written By: FRED
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Over the top - going the extra mile
October 21, 2015
Steve is always very friendly; willing to go that extra mile to make the customer feel important whether they drive a Lexus or a Toyota. He is extremely knowledgeable (no doubt in part due to his time in sales before service) and is willing to freely share this expertise. Steve has a great memory - acknowledging you when you walk in the door with a genuine smile and a hello (even if he is not going to be serving you) - which only adds to the feeling that you are remembered and treated special. I don't know if he really does... but you certainly get the impression that he remembers your name and even your vehicle ! Maybe he just remembers the customers that are a real pain in the butt (ha, ha) Steve is however good at balancing his priorities. When wanting to pick his brain for a few minutes about a topic (both of us knowing that it was low priority), he asked if it would be OK to call me later in the day when things were quieter as he had several items on his desk that were time sensitive that needed his immediate attention. Impressive - especially if one of those time sensitive items had been mine. Steve is a real asset to your service team, which incidentally are all very good.
Written By: GORDON
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service review - no drive to Dartmouth
October 19, 2015
I didn't end up having the service done at your dealership because I work in Dartmouth but live in Halifax. Your dealership doesn't go across the bridge so I went to the Dartmouth Toyota instead. They drive to Halifax by the way. I have been pleased with the service but that was a disappointment to have to go to another dealership.
Written By: DANIEL
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Service Appointment.
October 19, 2015
Work was completed on time. No extra charges. Advised me on brake wear as requested. The overall experience was positive. The service personnel were polite and pleasant.
Written By: DON
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I use O'Regans because the staff are professional and thoroughly competent.
October 17, 2015
I always use O'Regans on Kempt Road for all service and maintenance needs of both our vehicles because the quality of the work is always top-notch and prices competitive. Staff are always helpful and professional.
Written By: DAVID
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excellent as always
October 16, 2015
I was ten minutes late for my appointment to have my winter tires installed. When I arrived I apologized and the agent that was helping me said not to worry. This understanding attitude was very much appreciated. My tires were installed within half an hour an I was completely satisfied.
Written By: HEATHER
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Always awesome
October 16, 2015
Not much to say. I keep coming back for a reason, and that's because the service is always fresher than sprouting daisies.
Written By: GRAHAM
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. Terrible Experience
October 16, 2015
I went into Oregan's with the intention to purchase a new Toyota Tundra and left there and decided to purchase a new Dodge Ram 1500. Oregan's only offered me 10K for my trade whereas I received 14K for my trade from Dodge. This coupled with a higher interest rate and approx 15K more purchase price (with less features) made my decision to switch brands extremely easy. Oregan's should really revisit their business model and aim to provide customers with better and more competetive pricing right up front vice forcing the customer to do their homework by low-balling them. The 10K trade-in offer really frustrated me and made me feel as if Oregan's is a shaddy company (very similar to the service you'd expect from a used car dealership). Shame on Oregan's for treating a potential repeat customer this way.
Written By: GORDON
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Service call bliss
October 15, 2015
My experience with your service personnel has always top notch. The service call is always hassle free. I get a clear explanation of the work to be done. Due to my work I usually have to wait for my vehicle and it is always ready when promised. My Vehicle is out warranty but because of the service I receive I keep coming back even though I can have the service preformed closer to my home.
Written By: GARY
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Maintenance Service 2010 Corolla
October 15, 2015
I recently had my 2010 Corolla in for a routine service. I like receiving the service reminder via e-mail and arranged the appointment on-line. I delivered the car early and received prompt service ahead of time. The front desk staff are very courteous and understanding of my vehicles maintenance requirements. It is this continued high level of professional and courteous service that have kept me as a returning Toyota customer with five different vehicles since 1988.
Written By: DAVID
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