Murray Hyundai

July 19, 2023

Fast friendly service with a cozy waiting area!

Written By: Mike S

July 17, 2023

Written By: Georgie S

July 12, 2023

At the initial purchase of our suv. The salesman was excellent!!! However, when we went to sign. There were several added fees, traded a car for 0. Had to renegotiate, manager wasn’t the friendliest. Trying to get a recall appointment and our oil is burning extremely. Don’t want to blow the engine. Reception was hard to deal with. I understand she needs to screens calls. I left two voice mails Friday. Calls weren’t returned. Spoke to receptionist yesterday. Advised her of the details. Asked to talk to someone that can help me. We can’t wait till end of Aug for the suv to be looked at. The service department said they only have end of Aug available. I was transferred to a extension where they were gone for the day. Called her back immediately, she asked me all the questions again. Mentioned I just talked to her and she transferred me to a voice mail. Told me she’s had 4 calls between us hanging us. And she gets many calls everyday. She doesn’t remember alll of them. Told her we literally just hung up. I find it hard she got 3calls while I left a quick voice mail. Adv her I need to talk to someone, two voice mails were left Friday and no call back. She spoke over me and said. Are you done accusing me a lying and yelling. I politely said I never called her a liar or yell. She transferred the call immediately to another voice mail. I called right back. Low and behold all of a sudden a man picked up the phone. Lol funny all calls I’ve made there was never a man who answered the calls. I’ve called back twice today. No call back from anyone. I will NOT deal with them again or refer anyone to Murray. Horrible customer service manager. Once the deal is done they don’t care!!! Sad but very true!

Written By: Rachelle B

July 10, 2023

Bad customer service, advisors are unprofessional. After a transmission replacement, the turbo of my car started whining.

Written By: He C

July 09, 2023

Service dept guys has to provide more information regarding which parts are on recall list over the phone. They are good that they will take your car asap in for diagnosis. But if they provide which parts are under warranty or recall then customer can decide if it is worth it to send their car to them or not.

Written By: Yogesh P

July 05, 2023

I went with a friend of mine to get our Santafe checked out. We were warmly greeted by Faran. He was very knowledgeable and experienced. Was courteous and professional in dealing with us. His expertise helped us identify the clunking issue while driving. Vehicle wasn’t drivable, we were told by someone that it may needed a transmission. As per Faran’s through diagnosis, he was able to identify that it wasn’t a transmission and the vehicle needed a transfer case only. Faran got the parts expedited from Toronto and we got our vehicle back in a great condition. If you are looking for any vehicle service needs, I would recommend asking for Faran and he will look after you as he did for us. Very pleased by his exceptional customer service and knowledge. I wish I could give him 10 stars!

Written By: Dawood E

July 04, 2023

Written By: Evgeny O

July 01, 2023

Had a most excellent sales experience with Craig Ouendag, who was knowledgeable and understood what my vehicle needs were. A seamless transaction with the Murray team; I genuinely enjoyed interacting with very nice people. Everything was delivered on time and as promised; just waiting on some rear floor mats! Thank you so much for a great experience. Highly recommend Craig and this dealership. A definite 5/5!

Written By: deegar d

June 30, 2023

Josh and the team at genesis winnipeg have really taken care of me. They worked diligently to figure out what was wrong with my nearly new vehicle. I have had to deal with a couple Luxury car dealers in the past. However, they do not compare at all. The level of customer service provided by josh and his team is unmatched.

Written By: Man S

June 29, 2023

From the first meeting with the receptionist in the maintenance department, through the drivers of the shuttle service, to the final check out at the service/cashier desk, I was met by considerate, friendly and professional staff. All timings, from when my car would be ready to the schedule of the shuttle bus, were spot on. The service to my car was thorough and complete. This is a "customer caring" organization located in an attractive and efficiently remodelled building.

Written By: Bernard B