Murray Hyundai

June 07, 2023

We bought a 2022 Tucson Hybrid Feb. 15/ 2022. The deal was satisfactory. When we went for our first service we noticed a sign that read service intervals every 6 months. We checked our Operators Manual and it stated every 8 months. We called Hyundai Canada twice and was assured regardless of where we lived in Canada it was every 8 months. When calling service we are always asked to leave a message which takes up to two days for a return call?? I put an order in for a 2023 Tucson Plugin Hybrid. This spring I was called in to discuss the difference having 12000 K's on my 2022 Hybrid Tucson with identical equipment. I was told $12---$14000 difference including the Gov. Rebate. Checking with another dealer we were quoted $9000 difference and we would receive the rebate. I priced out two new cars for young friends and in both cases Murray Hyundai was 10% higher than two other Hyundai dealers in Winnipeg. My friends did buy from the other dealers. We will no longer be getting our car serviced ay Murray's Hyundai, nor will we buy a car from them again!! Murray Thompson

Written By: Myrna T

June 05, 2023

As always my experience was great. The staff were courteous & efficient and the service was very good.

Written By: Carl M

June 03, 2023

Terrible customer service. I tried to book an appointment and tried to talk to a different service advisor since the service advisor I was assigned to was not working today. The front receptionist simply told me to call back on Monday when my service advisor is available and did not suggest any other option and hung up. Definitely not going back to them.

Written By: Rhina G

June 01, 2023

Terrible experience for the service department. They’re lack of knowledge of their product and unprofessional. My vehicle’s back camera doesn’t work. I took it to the service department for 3 times. The 1st time, they made a wrong decision. After, the problem still cannot fix it. They told me need to wait for a similar vehicle with the same unit to confirm the dead unit is actually faulty. When I follow up with them, they suggest I could take my vehicle to another company (Canadian Tire) to fix it. After that, I sent an email to the Customer Service Manager, Jeff to follow up with my case. A week has passed, I don’t receive any reply from Jeff. This is my worst dealership experience.

Written By: Ricky I

June 01, 2023

My advisor, Faran Ahsan, was helpful and knowledgeable. This was a waiting appointment and the turn around time was very reasonable. The car was returned to me clean. There was also a special surprise gift of two nicely crafted umbrellas with a discreet Hyundai logo. The Ioniq continues to be economic to run (gas needed only once a month or less often) and a pleasure to drive.

Written By: Steve G

May 30, 2023

Bought my first car from this dealership and I couldn’t be more happy with my experience. The staff was all so nice and helpful I’ll be recommending all my friends and family to come here!

Written By: Maria S

May 29, 2023

I have purchased 2 cars from Tony Dang now and I would do it again if I needed a new car. I have wet to service it but the purchasing/trade in process has been as quick and easy as I can imagine. I purchased an Electric car from them and they showed me all the differences and how to charge, change all the settings and the new features BlueLink has for EVs! Also MPI at the end of the parking lot is amazing, saved a drive and some extra time as well.

Written By: Ryan R

May 26, 2023

Worst dealership in town. Always try to charge extra. Poor customer service. They had my deposit for over a year and when time came to deliver vehicle they added 6k package. I refused to take the package as it should have been optional but they made it mandatory and refused to hand over Vehicle.

Written By: Shell W

May 25, 2023

Almost 5 years of ownership with my 2019 G70 and now moving to a 2023 G70. Why? Excellent car, outstanding service, amazing value. Thanks Wade!

Written By: Slip A

May 24, 2023

Nice

Written By: Boris R