Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4011 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 28, 2020
Generally a good dealership. Just find the right salesperson and get a good relationship going. Just be friendly and firm and they won't push you too hard. Make sure that you haggle on every deal. There are good service perks as well. Service recently has been fairly quick with little hassle. Last two service advisors have been great. Update: August 2020 - Service has become less personal due to Covid. The whole dealership is on lock down stricter than hospitals and all other businesses in the area. Staff are polite and friendly if you see any. My recent service was done well and quickly with no extra work needed. There is no waiting area, washrooms or shuttle service. They are offering an Uber to people who have no ride.
Written By: Stephen M
Hi Stephen, Thank you for the review. Have a great day!
August 28, 2020
Customer service was extremely courteous and kept me apprised on repair costs. Plus, they cleaned the exterior of my van at no cost and to my surprise. Very appreciated, given the road salt splash on it at the time.
Written By: Jeff F
Hi Jeff, Thank you for the review.
August 28, 2020
Customer service was extremely courteous and kept me apprised on repair costs.
Written By: Jeff F
Hi Jeff, Thank you for the review.
Professional service
August 27, 2020
Car had brakes and full service. Cameron kept me posted the entire time Excellent service very professional Exactly what I expect from Toyota
Written By: JANE
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View ProfileOther than the COVID policies, my experience was positive.
August 26, 2020
I have a peculiar noise coming from the front end or under the hood. It is random and happens at different times while driving. The mechanic was unable to replicate the noise nor did he find the problem. Everything was checked and was deemed safe. I was not charged for this part of the service and I was very pleased since the noise continues to be there. I also had my vehicle detailed. They did a good job but missed the glove box between the seats, missed a small salt mark by the gas pedal and a small amount of dirt between the rubber and the bottom of the door. For the money I was charged to have it cleaned I was surprised.
Written By: CATHY
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View ProfileSalesman was great, no pressure, answered all our concerns
August 25, 2020
We drove to Barrie from Orillia after looking on-line and seeing the selection of vehicles at Jackson's. Did not have to wait to see salesman. He was very well informed about the vehicle we wanted and took the time to explain all the features to us and let us go for a test drive. Took us inside and explained the price, warranty, etc. Pleasant individual.
Written By: ANITA L
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August 24, 2020
I really liked the contactless drop off and pick up. Very easy and safe. Service was completed as promised. Good commination to keep me informed of progress from my service adviser.
Written By: Greg
Hi Greg, Thank you for the review.
Good experience
August 23, 2020
I’m not good at this type of communication. But I must say, All staff I was in contact with were excellent. Nelson, Lori, Vickie. And they were good with my many phone calls and questions!! Happy with service. Thanks Joyce.
Written By: JOYCE &
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View ProfileConfusion
August 23, 2020
Key drop off was confusing. There were various signs with contradicting instructions. Needed to ask for help to ensure my keys were dropped off correctly.
Written By: JUSTIN
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August 22, 2020
Buying a car from Jackson's Toyota was another great experience. This was my second time buying from Jackson's. Lee Thrasher did not pressure me into buying my new Rav4 Hybrid.. He was very helpful and explained the mechanics on how a hybrid works. So far I'm very pleased with my hybrid. I would certainly recommend Lee to my friends and family.
Written By: Gary C
Hi gary, Thank you for the review.
