Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1199 Reviews
400Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
My experience with Audi was excellent.
July 14, 2021
I really appreciate everyone’s professionalism. I also appreciated my appointment being on time and all paperwork and my car were ready on my delivery day. I throughly enjoyed my experience with Audi.
Written By: Alicia
Hi Alicia, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Audi West Ottawa. We look forward to serving you for many years to come! Sincerely; Your Team at Audi West Ottawa
Related Staff:
Easy and fast
July 14, 2021
From being able to drop off my car earlier then the appointment to it being serviced around my busy work schedule I really appreciated the client service I received from Audi west.
Written By: Kim
Hi Kim, Thanks so much for giving us your take on how we are doing. We're glad that clients like you are having a great experience at Audi West Ottawa. If there is anything we can do in the future, please do not hesitate to contact us. We hope you enjoy your summer and we are looking forward to your next visit. Sincerely; Your Team at Audi West Ottawa
Related Staff:
Always friendly and courteous, making you feel important
July 14, 2021
My experience with Audi West is always great. No sales pressure. Always available to answer your questions. Vehicle wanted was a new line up model, had to be ordered off the production line, we kept informed of its build and delivery status,
Written By: Chan
Hi Chan, We are so grateful for your review. Thanks for sharing your 5-star rating with us and the community. We will share this with the team to let them know how we are doing! We hope you have a wonderful summer and look forward to seeing you in the future. Sincerely; Your Team at Audi West Ottawa
Related Staff:
July 14, 2021
Audi West Ottawa continues to build on strong family relationships for generation after generation, deals and cars, time and again. The team was very responsive, and made everything come together. I will absolutely get another vehicle from Audi West Ottawa.
Written By: Matthew C
July 14, 2021
Amazing service from Liang Liu! I would absolutely recommend anyone looking for a great deal to ask for him, very knowledgeable and will work hard to get you the car that you are looking for. I absolutely love my S4, thank you Liang!
Written By: Fierce S
Easiest car purchase ever!!
July 14, 2021
Liam made us feel more like family the customers!! Everyone we dealt with where pleasant and professional. Best car buying experience ever!
Written By: Stephane
Hi Stephane, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon and hope you enjoy everywhere your Audi takes you! Welcome to the family! Sincerely; Your Team at Audi West Ottawa
Related Staff:
June 25, 2021
Written By: Ribas P
Thank you for the 5stars! We are very happy to see that we completely satisfied you on your last visit with us. Thank you for sharing!
Great purchase experience!
June 25, 2021
Forth Audi purchased at Mark Motors - Audi West. Very professional team from the sales exec. to the business office and delivery team. Great dealership to work with.
Written By: James
Hi James, Thank you for the review and the five stars! It is always such a pleasure assisting you in the car buying experience. We appreciate your patronage with us and looking forward to continuing to do business in the future. Enjoy the newest Audi and everywhere it takes you! Sincerely; Your Team at Audi West Ottawa
Related Staff:
Poor service. Took advantage of my lack of knowledge on cars. Hasn’t address issue and then after taking more than 10k of my money offered me 3k for trade in.
June 22, 2021
Had issues with check engine light. They never cared to follow up with me or my issues. Just took my money and offered me nothing for trade in.
Written By: Jon
Hi Jon, We reviewed your service file and our Service Department carried out, as per Audi’s requirements, an assessment of the situation, and concluded that the consumption level was within acceptable tolerances. As for the fuel injectors replacement, you noticed a malfunction signal which was attributed to two leaky fuel injectors (#1 and #3). As the vehicle was outside of warranty coverage, we installed ( with your consent) two after market fuel injectors ( Bosch brand). The difference in price for the after market parts was 60% cheaper, which translates into an overall saving of 30% on the final repair bill. Our work corrected the issue. If you need further understanding, please reach out to the General Manager, Francois Guimont at613-723-1221 or by email at fguimont@audiwestottawa.ca. Sincerely; Your Team at Audi West Ottawa
Related Staff:
The Service Team at Audi Mark Motors of Ottawa
View Profile
June 18, 2021
Written By: Claudine R
Thank you for the 5stars! We love to hear from our customers and how we did. We are super happy to see that were completely satisfied on your last visit. Thank you for sharing! Stay safe and enjoy the roads.
