Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
The staff was friendly and made us feel comfortable.
May 21, 2016
We had never bought a new vehicle before. The staff was friendly and knowledgable and reassured us all of the way. We left with a great car and a great feeling. Thank You
Written By: Lesley
Related Staff:
Amazing!
May 20, 2016
My fiancee and I recently traded in our truck for an SUV and couldn't be more happier with the service we recieved! Definitely recommend the awesome people at Kia for any vehicle needs
Written By: Sheila
Related Staff:
It was a very positive experience.
May 20, 2016
Oil change was done and my car was washed which I did not expect :) Very polite staff and good service all around.
Written By: Anthony
Related Staff:
Excellent Customer Service
May 20, 2016
The service manager was very courteous and thorough. She explained and went over all of the work that done. She was very knowledgeable and professional. I will recommend Kia to friends.
Written By: Pierre
Related Staff:
Work done on time and I was phoned on completion.
May 20, 2016
Appreciate the call when work was finished. Not left waiting all day. Staff was friendly and very helpful. Free car wash was a bonus. Thank you.
Written By: D
Related Staff:
Full service appointment
May 19, 2016
I've always had a good experience with the staff at Kia. They are informative and straightforward with me when I bring in my vehicle for service and I leave feeling satisfied the care of my car is in good hands. My last visit I had to take care of a number of issues and they also pointed out the warranty work that needed to be done, and they still got my vehicle back when I expected it.
Written By: Darren
Related Staff:
Wonderful as always
May 19, 2016
The people at the service department are very knowledgeable ,helpful and they take very good care of me. Whether it be with a ride to work with or fitting me in when it's convenient for my schedule.
Written By: Minnie
Related Staff:
Great customer service
May 19, 2016
Tina went above and beyond and made sure that everything was done right!!! She kept coming over to fill me in on the status of my vehicle too which was a nice touch!!
Written By: Joan
Related Staff:
We never did receive follow up regarding a warranty question we asked.
May 19, 2016
Brought Sorento in for two recalls and an oil change. Received a call that there was work on the SUV required and that the cost would be $3000.00. Asked if one of the items requiring repair was covered under warranty. Never received a call back if the item was under warranty. In the meantime, we have had the SUV repaired at another facility. Our experience with Kia has always been that they aren't on top of returning messages/calls. You have to physically go in to speak with someone.
Written By: Steven
Related Staff:
KIA Maintenance staff is very courteous, professional & friendly
May 19, 2016
Scheduled Oil Change We felt a slight hesitation/clunch when accelerating - James had staff take vehicle out. Didn't notice it, but put it on machine and realized a bolt was broken. Ordering new bolt.
Written By: Susan
Related Staff:
