Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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Palladino Honda Service Rating
June 05, 2017
All four of your service advisors are polite and appear to provide sound technical advise. Cost of service provided so far seems reasonable. So far in purchasing a new vehicle your excellent service could tip balance in your favour for choice when factored in with competitive pricing. In other words your excellent service is a factor in future purchases Thanks Randy
Written By: RANDALL G
Thank you for the fantastic review Randy! We truly appreciate it.
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Palladino Honda Service Rating
June 05, 2017
All four of your service advisors are polite and appear to provide sound technical advise. Cost of service provided so far seems reasonable. So far in purchasing a new vehicle your excellent service could tip balance in your favour for choice when factored in with competitive pricing. In other words your excellent service is a factor in future purchases Thanks Randy
Written By: RANDALL G
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Purchase of new car
June 04, 2017
Jeff was doing what he could to be helpful, however, the process took too long. Once you agree on a price and a cash purchase it should be very simple.
Written By: ANTHONY
Thank you for your feedback Anthony! We hope you enjoy your new Honda CR-V.
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My experience overall was great from when I entered Palladino Honda Dealer!!!
June 04, 2017
To whom it may concern: Everyone was very friendly!! Jayson introduced himself in a very friendly and helpful manner. He listened to what all my wants and needs were. When we went for a test drive he explained and went through every detail about the 2013 Honda Civic Coupe. I am very happy with my purchase and my experience at Palladino Honda Dealer!! Jayson was a fun and very professional car salesman!!!!!
Written By: DIANE
That is so awesome to hear Diane! Thank you so much for your feedback. We hope you enjoy your new Honda Civic Coupe.
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air conditioning
June 04, 2017
The first time I brought in my Honda Accord 2015 for air conditioning not working, your staff could not find the problem. When I return, they say it is obvious that a rock hit my condenser and it is not covered. This happened to my Honda CRV, obviously Honda needs a better system to protect air conditioning and to cover it with the warranty. My father's 2000 ford has air conditioning and so does my 2005 Nissan. Will need to find another dealership!
Written By: LILANE
Lilane, we are sorry that there is an issue with the air conditioner. Please contact our Service Manager Ray Duguay at your convenience 705-673-6733 ext 263 or ray@palladinohonda.com.
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not pleased with upselling
June 04, 2017
Industry standard for transmission flush is 60,000 miles or 100,000 km. The car has 65,000 km. This is the second service that this was recommended! My son is a vehicle test engineer and saw pictures of serpentine belt. He said it was not required to be changed.
Written By: BARBARA K
Barbara, we are glad you were able to discuss this situation with our Service Manager.
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Test drive
June 03, 2017
We went in for a test drive of newest Crv. We had a nice salesman that was always having to go back and forth between us and his manager in regards to sales quote and trade in. It took 2 hours. We did not like pressure tactics used by manager to buy on spot. If we signed that afternoon we would've been given more for trade in...so as we left...without purchasing. ..we were given a new print up of lower trade in price. What a nice way to end our two hour long session. We were given a better deal by another Honda dealer out of town...better price and trade in. Got my new Crv a week later!
Written By: JENNIFFER
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Very impressed
June 03, 2017
They explained the service and cost needed to care for my CR-V. They also offered & provided me with a loaner vehicle because I meed a vehicle for my job.
Written By: SYLVIE
We are so happy we could help you with your Honda CR-V Sylvie! Thank you for the lovely review.
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It was excellent
June 03, 2017
Work was done promptly. It was good to have my CRV back in record time. I will be back in the fall.
Written By: RAYNALD
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Unsolved issue
June 03, 2017
Taylor was an excellent service advisor and was very helpful, unfortunately, my issue persisted after servicing and i will have to return for more work. I was already there 3 times within 1 week, once to diagnose, once because the parts werent in stock, and then the third time was for the repair that didnt work.
Written By: ANDREW
Andrew, we apologize that there is an unresolved issue with the vehicle. Our Service Manager Ray Duguay will be in contact with you Monday June 5 2017.
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