Murray Hyundai

July 31, 2023

Went in to Murray Hyundai looking to purchase a palisade for the family, met with Craig, he was extremely disrespectful, gave us that feeling that we couldn’t afford to purchase a vehicle , gave us minimal information and had no interest whatsoever to go into further detail about the vehicle, purchased many vehicles over the years from Murray Hyundai and Murray Chevrolet and I am absolutely disgusted with the customer service I received today and I was ready to purchase, it completely drew me away from wanting to buy from there, some people shouldn’t be car salesmen. Very disappointed.

Written By: M

July 29, 2023

Schedule 3 service done promptly and vehicle cleaned inside and out.

Written By: Neil R

July 28, 2023

(Translated by Google) I want to thank the manager Artem for his qualified assistance in choosing a car. We became the owners of a wonderful Hyundai Santa Fe Calligraphy. UKR I want to thank the manager Artem for his qualified assistance in choosing a car. We became the owners of a wonderful Hyundai Santa Fe Calligraphy. (Original) I want to thank the manager Artem for his qualified assistance in choosing a car. We became the owners of a wonderful Hyundai Santa Fe Calligraphy. UKR Хочу подякувати менеджеру Артему за його кваліфіковану допомогу при виборі автомобіля. Ми стали власниками чудового Hyundai Santa Fe Calligraphy.

Written By: Vasyl H

July 25, 2023

Nice place. The sales person was nice and warm

Written By: folarin m

July 24, 2023

Service Tech was great, thorough and quick. All the work was done within quoted cost and the car was returned to me clean, inside and outside.

Written By: Eric H

July 22, 2023

My first car service and it was such a smooth and easy process.Starting from getting the appointment over the phone to driving the car back after the service.Special appreciation for Faran at the service drive thru desk. Since it is my first service,he explained to me exactly what will be done and how to regularly get the service done as per the kms or time period.I was out of there in roughly 40 mins on a saturday after enjoying a nice hot chocolate in the waiting lounge.The lady at the billing desk was also very polite and friendly.I understand service department is a very hectic and busy job,but hats off to faran for his smile and professional attitude.I will be back in a few months.Take care everyone!

Written By: Ssamarjeett S

July 19, 2023

Took my car in to get the door latches replaced under warranty. Denzen was my advisor was very helpful car was ready very fast

Written By: Anthony Z

July 19, 2023

Fast friendly service with a cozy waiting area!

Written By: Mike S

July 17, 2023

Written By: Georgie S

July 12, 2023

At the initial purchase of our suv. The salesman was excellent!!! However, when we went to sign. There were several added fees, traded a car for 0. Had to renegotiate, manager wasn’t the friendliest. Trying to get a recall appointment and our oil is burning extremely. Don’t want to blow the engine. Reception was hard to deal with. I understand she needs to screens calls. I left two voice mails Friday. Calls weren’t returned. Spoke to receptionist yesterday. Advised her of the details. Asked to talk to someone that can help me. We can’t wait till end of Aug for the suv to be looked at. The service department said they only have end of Aug available. I was transferred to a extension where they were gone for the day. Called her back immediately, she asked me all the questions again. Mentioned I just talked to her and she transferred me to a voice mail. Told me she’s had 4 calls between us hanging us. And she gets many calls everyday. She doesn’t remember alll of them. Told her we literally just hung up. I find it hard she got 3calls while I left a quick voice mail. Adv her I need to talk to someone, two voice mails were left Friday and no call back. She spoke over me and said. Are you done accusing me a lying and yelling. I politely said I never called her a liar or yell. She transferred the call immediately to another voice mail. I called right back. Low and behold all of a sudden a man picked up the phone. Lol funny all calls I’ve made there was never a man who answered the calls. I’ve called back twice today. No call back from anyone. I will NOT deal with them again or refer anyone to Murray. Horrible customer service manager. Once the deal is done they don’t care!!! Sad but very true!

Written By: Rachelle B