Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1623 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 19, 2023
Everything was great but the car was not what I was looking for.
Written By: Adam T
Hi, Adam. Thank you for very much for leaving us 5 stars. We're pleased you enjoyed your experience with us. We're sorry we weren't able to find a car that was to your liking though. We wish you all best in your search.
February 18, 2023
WeI bought 2022 Hybrid Santa Fe just 6000 Kms on it. Less than a year its hybrid system stopped working. I called the dealership and they refused to give me immediate appointment to figure out the fault. When I said it’s not safe to drive then they give me appointment to leave the vehicle. They ordered the water pump and told me to bring back. I got call that pump is arrived. Suddenly I got call that pump they received is broken. And the advisor told me it’s safe to drive. I took car back. Yesterday car stalled 4 times automatically. Very frustrated after spending more than $ 60000. And the approach of employees is not pleasant. They treat you like you got car free of cost.☹️
Written By: Kulwinder S
Hello, Kulwinder. Thank you for the 5 stars!
February 15, 2023
Written By: Jocelyn A
Hello, Jocelyn. My name is Wade and I am the Marketing Manager here at Murray Hyundai. We appreciate you taking the time to leave us your review. Please know that we do take our customer experience and feedback very seriously. Is there anything you would be willing to share with me about your experience that could have made it a 4 or 5 star experience for you? Please feel free to email me at wclisby@murrayhyundai.ca. Have a great day.
February 05, 2023
The sales person, Sumit, was beyond amazing! Made a huge effort to make sure I was comfortable and didn't pressure me to make a decision or was too pushy. However, I didn't make it home with my vehicle, and the check engine light was on and one of my headlights wasn't working. They were not willing to cover all expenses. All in all, I'm super thankful for the sales people and the finance ladies. ***Edit*** After more communication and evidence of issues mentioned above, they were accommodating. Thanks Hyundai.
Written By: Elly J
Good afternoon, Elly. Thank you for the 4 stars and for taking the time to leave us your comments. Please know that our customer experience and feedback mean a great deal to us. I spoke with our Service Manager and it appears that an Oxygen (O2) sensor was determined to be the cause of the Check Engine light you're experiencing. I'm hoping it was conveyed to you that the Service Department has agreed to cover the cost of the diagnostic for this. As for your intermittent headlight issue, because it is an intermittent issue, it can sometimes be a little more challenging to find the cause. Please know that our Service Department is working on a resolution and that someone will be in touch with you shortly to make arrangements for us to look at your vehicle again. If you would like to discuss this further with our Service Manager, please feel free to call him at 204-269-5555.
February 04, 2023
Written By: T L
Hi, TL. Thank you very much for the 5 stars!
January 17, 2023
Service department- best service, my vehicle had recall. Very helpful and quick response from Faran.
Written By: Rupinder B
Hello, Rupinder. Thank you for taking the time to leave us your comments and for the 5 stars! We are very pleased to hear you enjoyed your experience with us. We will be sure to pass along your kind words to Faran as well. We look forward to seeing you on your next visit.
January 16, 2023
Written By: Amir N
Hello, Amir. Thank you very much for the 5 stars! We greatly appreciate it.
January 15, 2023
Customer service is not great , they dont want to focus on your needs and the focus is more on the profit aspect. They charge way higher deposit compared to other dealership for same models. No follow ups as well. Disappointed.
Written By: Anika M
Hello, Anika. Thank you for taking the time to leave us your feedback. Please know that we do take our customer experience and feedback seriously. We're sorry to hear you did not have a 5 star experience with us. We sincerely apologize that no one followed up with you too. That is very unlike our team to not follow up. If there is an opportunity for us to make amends, please let us know.
January 12, 2023
Very good service! Totally recommend
Written By: Cedric K
Hi Cedric. Thank you for your comments and for the 5 stars! We greatly appreciate it. We look forward to seeing you on your next visit with us.
January 11, 2023
Booked a 1 hour appointment for a small recall. When arrived they said they needed the car for the whole day. What is the point of an appointment.
Written By: Darren C
Hi, Darren. Thank you for taking the time to leave us your comments. Please know that we take our customer experience and feedback very seriously. We apologize for any miscommunication that occurred when you booked your appointment with the Appointment Coordinator. She had mentioned a couple of times during the phone call that the time to perform the work itself would take approximately one to one and a half hours to perform once your vehicle was brought into the service bays. Unfortunately no specific time could be guaranteed as to when exactly your vehicle would be attended to by a technician though. If you would like to discuss this with our Service Manager, Jeff Eusebio, any further, he would be more than happy to do so. He can be reached at 204-269-5555.
