Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1643 Reviews
597Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 01, 2023
Very, very slow service and I had to call to try to get them to speak to me. Said they had never even heard of the recalls and lawsuits on Hyundai products due to engine defects. Performed a service that I didn’t ask for and charged me for it. We have always purchased and loved Hyundai products but would NEVER go to the dealership for service ever again. Find a mechanic that is certified and you trust and use them. Winnipeg has lots of local people who you can actually trust.
Written By: James M
Hello, Mr. Maclennan. Thank you for taking the time to leave us your comments. Please know that we do take our customer experience and feedback very seriously. That being said, it concerns us greatly to read your comments. We apologize that you felt your service experience was slow. When you had your vehicle towed in without an appointment your service advisor had attempted to contact you via phone and did leave you a voicemail that morning. Perhaps it was not received? She also left you a voicemail around 5:30PM that day as well. When you stopped in the next morning you were informed that we would need to perform a diagnostic on your vehicle, as per standard operating procedure, before proceeding with any necessary repairs. On Friday, the technician diagnosed a faulty Knock Sensor, and on Saturday when you stopped by, you were informed that it would be covered under warranty with no cost to you but because the oil filter that was on your car at the time was an aftermarket filter, it would need to be replaced with an OEM oil filter, as per Hyundai policy, at a cost to you which you agreed to. You were also informed that thankfully your vehicle would not need a new engine as we have seen being caused by the use of cheaper aftermarket oil filters. It was our impression that you were pleased with that news. When you picked up your vehicle on Monday, you expressed no concerns or dissatisfaction with your service or the associated costs. If you have further concerns we would encourage you to speak with our Service Manager, Jeff Eusebio. He can be contacted at 204-269-5555.
May 01, 2023
Very good experience working with knowledgeable sales personnel (Dimitri and Scott). Details of the car operation were well explained with telephone follow ups. Dealership was clean and well appointed. Everyone was very helpful.
Written By: Mila O
Hello, Mila. We really appreciate you taking the time to leave us your review - thank you! It pleases us greatly to hear of your recent experience with us. We will be sure to share your kind words with both Scott and Dimitri too. We hope you're enjoying your car immensely!
April 29, 2023
Receptionist sounds miserable af.
Written By: Fjorge’s B
Hello, Fjorge's Bakery. We are disappointed to hear you felt our receptionist sounded miserable when you called. But to give us a one star review because of that seems highly unfair. If there is more to your experience that would warrant a one star review, we would greatly welcome hearing about it. Please feel free to call our general manager at 204-269-5555. He would welcome a conversation with you.
April 25, 2023
Absolutely smooth and incredibly easy process of seeing what options are best for us financially, finding the right fit, and accommodating when it came to working out the numbers, best position and best options! Endless support from the dealership and cannot say higher things! Thank you Graham, Scott, Scott, and Tony
Written By: Steven &
Hello guys! Congratulations on your beautiful new Hyundai! And thank you so much for taking the time to leave us your comments and for the 5 stars. It's always great you seeing both and we look forward to seeing you on your next visit. Enjoy your new car!!
April 25, 2023
Best experience i have with them
Written By: Deep c
Hello, Deep. Thank you very much for the 5 stars!
April 23, 2023
I bought a pre owned car here and has only a month warranty. That was back in December during winter. Now in spring, the AC won't blow cool air. The car salesman says warranty has expired. But how can I know back then that AC works since compressors doesn't turn on under freezing temperatures. But to be fair, the car also has a coolant leak which they had repaired after a little over a month so I thanked the manager for that. Overall, not a good experience for me because the car I bought wasn't cheap and it gave me stressfull days. I thought buying a used car in a known car dealer is safer than the small car dealers but I guess it's the same.
Written By: Mark
Hello, Mark. Thank you for taking the time to leave us your feedback. We're happy to hear that your coolant leak was addressed to your satisfaction. Did you also have us look at your AC when you were in? If you would like to discuss this with our Sales Manager, Scott Smith, he would be more than happy to chat with you about this. He can be reached at 204-269-5555.
April 22, 2023
Best Hyundai dealer in the city. Had a good experience when buying a pre owned Genesis Sedan a few years back, servicing & purchasing parts.
Written By: C F
Hello, CF. Thank you for taking the time to leave us your feedback and for the 5 stars! We greatly appreciate it!
April 13, 2023
Top notch dealership. Went to 3 different Hyundai dealerships around the city and the farthest one from me was surprisingly the best.
Written By: Muriel F
Hello, Muriel. Thank you very much for taking the time to leave us your feedback and for the 5 stars! We greatly appreciate it. It pleases us very much to hear of your experience with us. We look forward to seeing you on your next visit!
April 08, 2023
I can’t book any appointment from there website, it’s always show error. Won’t be come back again
Written By: Rongdi Z
Hello, Rongdi. Thank you for taking the time to leave us your feedback. Please know that we do take our customer feedback and comments seriously. We are sorry to hear you encountered challenges when booking your service appointment online. We had a test performed and no errors were encountered when booking an appointment via our website. If you would be so kind as to describe in more detail the error you are encountering, we would greatly appreciate it. If you would like to discuss this further with our Service Manager, Jeff Eusebio, he would be more than happy to chat with you. He can be reached at 204-269-5555
March 30, 2023
Recently bought a 2023 Santa Fe Hybrid from Murray Hyundai and could not be happier. Got here earlier than we thought and our salesman Tony Dang is the greatest! He was attentive to what we wanted and respectful of our needs. When we got the SUV he spent a couple of hours patiently going over the features of the vehicle. Highly recommend!
Written By: Greg S
Hello, Greg. Thank you so much for your 5 star review and for leaving us your comments! It pleases us greatly to hear of your experience with us. We will be sure to pass along your kind words to Tony as well. Congratulations on your beautiful new Santa Fe Hybrid!! We hope you enjoy it for many years to come.
