Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Oil change
April 28, 2017
Kara was very friendly and understanding. My service was done in a timely fashion actually faster than first quoted.
Written By: CAROLE M
We are so happy to hear your service appointment was completed early than expected for you Carole! Thank you for your awesome feedback.
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Happy new car owner
April 28, 2017
Jayson Ball was very professional and very helpful with Us picking and choosing the right vehicle. His knowledge made our decision easy and fun and we are very thankful for his service of excellence.
Written By: Mandy
Mandy, thank you for the lovely review about your buying experience with Jayson! We hope you enjoy your new Honda CRV.
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It was excellent.
April 28, 2017
I was there to get my tires changed I didn't have to wait that long,and as always the service is excellent.
Written By: GRACE
Grace, we appreciate your fantastic feedback!
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Good service, no proud in used vehicle
April 28, 2017
Service was good but I need it to go back t have my vehicle detail again and after that it was still not done properly. The back seat and the door was still not clean. After the salesman told us it was done twice.
Written By: CAROLINE
Caroline, I can verify that your vehicle was detailed twice. If you are still not satisfied with your vehicle please contact your Sales Consultant Patrick at your convenience.
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Service was excellent, wasn't nuts about the cost.
April 28, 2017
I needed all 4 tires replaced and a sensor. Dan was great to explain everything to me, recognized me when I came for the follow up appointment and provided service to me right away. Very much appreciated.
Written By: KAREN
Karen, we are delighted to hear Dan and the service department were able to take care of you and your vehicle!
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Car purchase
April 28, 2017
Rob Rouleau once again gave our family excellent service! My parents myself and now my eldest daughter are loyal Honda customers. This is my daughters first new car and she is so excited as I am for her knowing she has a Honda and all the great things that go with it!
Written By: Michelle
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I have come to expect nothing but top-notch service.
April 28, 2017
This visit came about as a follow up to a regular maintenance appointment that took place two weeks previous. While I continue to be impressed by the quality of service, I was surprised to learn that due to a mathematical error, my bill from the previous visit was not yet settled.
Written By: FATHER T
Father Tony, we apologize there was an error made with your previous bill. Thank you for your great feedback about your recent visit with us.
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Second visit
April 28, 2017
I was told that it would take 1/12hour to 2 hours. I was out in 1/12hour. Great. Courteous staff.
Written By: LORRAINE
Lorraine, we are happy your service was completed in a timely manner for you!
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Oil change
April 28, 2017
Dan was prompt professional and courteous. He suggested I sign up for the transportation even when I said I wasn't sure I'd need it to avoid any problems with a ride later on. My ride back to the dealership arrived 15 minutes earlier than requested. The woman who processed the payment was personable and went over the details of the oil change and fluid levels. She gave notice that my next service would be more costly and asked that I bring the car back in 6 months/30% oil life. I asked why 30% oil life and she said that's what the dealership recommends. I'm still unsure why the service department suggests changing the oil before time is due. The administrative assistant Morina was extremely pleasant and lovely to deal with. Overall it was a fine experience.
Written By: WYNTER L
Wynter, we always recommend our customers book a service appointment when their oil life reaches 30%. Thank you for your kind words about Dan and Morina. We hope to see you again in the future.
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Honda recall for second row seats
April 28, 2017
Service was good with info and recommendations, only problem was an extra hour of waiting for car., otherwise well satisfied.
Written By: SHIRLEY A
Shirley, we apologize for the delay but are glad we were able to take care of your recall repair for you.
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