Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
tire change and oil change not put combined
April 27, 2017
Overall the experience was good but i was disappointed to receive a oil change notice for May on the same day as my tire change. I feel that these two appointments should have been combined together into the one appointment so that I would not have to take the time to get the oil change in a separate appointment a mere two weeks later. I will go to one of the oil change places instead of going back to you, just because it is very difficult leaving my truck with you for a period of time because of the nature of my job. It is important to note that I did not request that the oil change be combined but it would be my home that there is a notification system that would have caught this.....all a part of customer satisfaction
Written By: MARY L
Mary Lou, we apologize that this was not mentioned. The notice for an oil change is sent out every six months and we recommend that you schedule an appointment as your oil life is roughly 30% at this time. We appreciate your feedback as we strive to always provide our customers with great service.
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Almost perfect!
April 27, 2017
Overall well done but forgot one asoect of service, i.e. Storage of wheels. This was quickly addressed when pointed out to the service advisor.
Written By: GEORGES
We are so glad we were able to resolve this issue quickly for you Georges!
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As expected. Greatly appreciated.
April 25, 2017
Had recall service provided. Was advised with reasonable wait time all estimate was accurate. Courteous and great service. Thank you.
Written By: DANIEL
You are very welcome Daniel! Thank you for the great feedback.
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April 24, 2017
Good fast service.
Written By: Lynn L
We appreciate your awesome feedback Lynn!
April 24, 2017
Good fast service.
Written By: Lynn L
We appreciate your awesome feedback Lynn!
Regular check up
April 24, 2017
Car was supposed to be done at 4pm. I was at the dealership a little after noon and they got it done for me in under an hour. Can't complain about that.
Written By: MATTHEW R
Matthew, we're happy we were able to have your service done in a timely manner for you!
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Tire change and alignment
April 23, 2017
Good quick service with follow up call and notification when vehicle was ready on time. Pleasant customer service. Thanks I appreciate good service.
Written By: ARNOLD
We are happy we could take care of your vehicle for you!
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Need more parking space and sales rep area should lower their music
April 22, 2017
Not enough parking. Staff should ensure when the appointment is booked month,s in advance that you get in at the time it was booked at. Also sales rep area should lower their music because it's quit loud
Written By: ELISE
Elise, the next time you come to visit us please use our free valet parking service to help find a spot in our parking lot.
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Wonderful!
April 22, 2017
A wonderful experience as soon as we entered the front door. A warm and friendly receptionist, offered us a beverage as we browsed. Sales person (Robert Rouleau) was very knowledgeable and friendly. Financial manager (Denis Aubut) was very thorough as to what our options were and also very friendly. Great experience from beginning to end. We will be back.....Thank-you
Written By: Richard a
We love hearing our customers had a wonderful experience with our team! Thank you for the fantastic review of your experience with us Richard and Sue. We hope you are enjoying your new vehicle and that we see you in the future.
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Very professional knowledgeable and courteous
April 22, 2017
Mr. BALL has a high level of product knowledge. He asked questions and on what we were looking for in options. He provided a wide range of used and new CR-V options. We test drove 3 vehicles and he didn't pressure us into buying a particular model. He took his time and gave us his undivided attention during the 6 hours we were at the dealership. In all it was a pleasant purchasing experience in comparison to others car purchases we've made in the past at other dealerships.
Written By: Patty/Claude
Patty and Claude, we are so happy to hear you had a pleasant purchasing experience with Jay and hope you are enjoying your new vehicle!
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