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Palladino Honda

990 Kingsway , Sudbury, ON, P3B2E5

Member since August 26, 2014

990 Kingsway Sudbury ON P3B2E5

Overall Score

4.5

Palladino Honda

4707 Reviews

3368
Palladino Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Palladino Honda Palladino Honda

Purchased Honda CRV

April 21, 2017

Had a great experience purchasing our new CRV. Rob Rouleau was very knowledgeable and helped us choose the right vehicle and financing option.

Written By: Jacques

Palladino Honda responded on April 21, 2017

Jacques, we are delighted to hear Rob Rouleau was able to help you find the right vehicle to fit your needs! We hope you enjoy your new vehicle.

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Customer Service

April 20, 2017

This was the first vehicle my family purchased from Palladino Honda. My wife and I enjoyed our buying experience and found Rob to be personable and easy to talk to. He was patient with us throughout the sale experience and made sure we got what we wanted.

Written By: Quentin a

Palladino Honda responded on April 20, 2017

Thank you for your wonderful words about your buying experience with Rob! We hope you enjoy your new vehicle.

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Service maintenance

April 20, 2017

The service is excellent, everything that should of happened, happened and on time. One thing that really ticks me off is the parking lot a total disaster no place to safely park.

Written By: Maurice a

Palladino Honda responded on April 20, 2017

Maurice and Marie, next time you come to visit us please take advantage of our free valet parking service!

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Great as usual

April 20, 2017

Tire change, balancing and storage. What can I say....front desk always polite, welcoming. Always ready to answer any question and provide assistance.

Written By: CECILE

Palladino Honda responded on April 20, 2017

Cecile, thank you for your wonderful words!

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Regular service

April 20, 2017

B service and summer tires installed with alignment. Work was completed well ahead of the time given and worn wipers that I did not notice were changed, thanks Dan. I also got a heads up on the need for new winter tires in the fall. As always, excellent service.

Written By: CLARK D

Palladino Honda responded on April 20, 2017

Thank you for the fantastic review Clark! We are pleased to know that Dan and the service team were able to take great care of you.

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The waiting game and length of visits

April 20, 2017

Wait times for a scheduled appointment has been consistently two hours. My simple tire swap which would take half an hour tops took two hours. This is my only complaint. Staff are friendly and service is great but the wait for my vehicle is ridiculous.

Written By: JULIE A

Palladino Honda responded on April 20, 2017

Julie, we are very sorry you had to wait longer than anticipated but appreciate that you took the time to provide us with your feedback.

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Palladino Honda Palladino Honda

Polite and efficient

April 20, 2017

Polite and efficient found the staff open and honest. The availability to coffee and place to sit and rest a nice touch

Written By: PATRICK J

Palladino Honda responded on April 20, 2017

Thank you Patrick! We are happy you were able to enjoy our coffee and comfy waiting room.

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Oil Change and brake flush

April 20, 2017

Service is always excellent at Honda. Staff are always friendly and wait time shorter than expected. I love my Honda

Written By: CATHERINE

Palladino Honda responded on April 20, 2017

Catherine, we love hearing you love your Honda! Thank you for the awesome review.

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The recall work was completed in a timely manner.

April 20, 2017

I dealt with Kara at the service counter and she was courteous and professional. Shuttle service was on time. The drivers were professional.

Written By: DAN

Palladino Honda responded on April 20, 2017

Dan, we are happy to hear you were able to use our free shuttle service!

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Our recent service appointment met all of our expectations.

April 20, 2017

We had the vehicle in for an airbag recall. Had winter tires removed and summer tires installed. Service technician advised of several maintenance issues worth addressing. Service was courteous and timely.

Written By: ANDREW F

Palladino Honda responded on April 20, 2017

Thank you very much for the awesome review Andrew!

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