Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Rob made the experience of purchasing my first vehicle easy, problem free and enjoyable.
April 21, 2017
Rob was excellent to deal with, I got a good deal on a reliable and sporty vehicle. I would recommend Palladino Honda and Rob in particular to everyone.
Written By: Craig
Related Staff:
Great as always
April 21, 2017
Came in to have my winter tires removed and the service was great. Communication was fantastic. My only complaint was that they turn off my lights and didn't put them back to "Auto"
Written By: NORA
Nora, we apologize the tech forgot to put your lights back on auto mode but thank you for your review!
Related Staff:
Awesome
April 21, 2017
The service at Palladino Honda is always awesome! Taylor provided me with updates about my vehicle while it was in the shop for servicing via text message which was very convenient.
Written By: MORINA
We are pleased to hear you are enjoying the free updates via text message and hope to see you in the future.
Related Staff:
Awesomeness from Jayson
April 21, 2017
Jayson was great I came in from out of town and he took the time and stayed late to accommodate me to test drive vehicles and went over and above. Jayson provided excellent customer service and tended to my needs in getting a vehicle.
Written By: Maureen
Thank you for the awesome review about your experience with Jayson! We hope you are enjoying your new vehicle.
Related Staff:
Service,
April 21, 2017
I took my 2016 CRV into Palladino's for regular service at 30,000 km and I was dismayed and disappointed that my rear brake pads needed to be replaced and it was to be a cost to me. After a short discussion I am happy to say Dan my service Rep covered both the parts and labour free of charge. I hope is that they back pads meet or exceed the remaining 90% life on the front pads. I love certainly love it there was a car cleaning business associated with Palladino Honda that would clean my car at the same time.
Written By: DIANA R
Diana, we are so glad Dan was able to help you out! Thank you for the review and the suggestion about the car cleaning business.
Related Staff:
Great expérience!
April 21, 2017
Jay is an amazing salesman! He is kind and he listens carefully to our needs. It's always nice to make business with him. :-)
Written By: Isabelle/Rony
We appreciate you taking the time to provide us with your awesome feedback Isabelle and Rony! We hope you enjoy your new vehicle.
Related Staff:
I value the professionalism of service advisor.
April 21, 2017
I appreciate the welcoming smile of advisor. The professionalism in dealing with customers. No nonsense in explaining what needs to be dealt with. I expect honesty.
Written By: ANNE
Anne, we appreciate you taking the time to provide us with you feedback and promise to always provide you with our honesty.
Related Staff:
Replace struts
April 21, 2017
Rear struts replaced under warranty on used vehicle purchased February 27 2017. Originally diagnosed as requiring bump stops only. Vehicle had just over 30k kilometres when purchased.
Written By: DAVID
David, we're happy we were able to replace your struts for you!
Related Staff:
The staff were very friendly and helpful but the experience was frustrating.
April 21, 2017
Kara was lovely and very professional and did all she could to keep me aware of the status of my car's repair. I had contacted Palladino Honda to arrange servicing for two recalls on my vehicle. Parts had to be ordered and i was to be called when they came in. I didn't receive a call so recontacted Palladino's to book servicing. On the day of my servicing, I was required to leave my car at Palladino's all day for repairs that took approximately half an hour. There wasn't a shuttle available to take me to where i needed to go unless i was able to wait for 45 minutes. I opted to pay for a taxi instead. I was able to arrange a shuttle to pick me up to bring me back to pick up my car and the driver was very friendly, the vehicle was clean... When I arrived to pick up my car at the end of the day, I had to wait another 45 minutes because the car hadn't been in for servicing yet.
Written By: HEATHER
We are truly sorry you had to wait longer than anticipated Heather. We appreciate your patience and your kind words about Kara.
Related Staff:
interesting, first time buying a car from a dealership
April 21, 2017
it just seemed like he was in a rush, kinda pushed the car on me without showing me others or giving me his time, other than that he was great, very friendly motivated and helpful. i would use himintere again but i would be on my guard
Written By: Brian
Brian, we never want our customers to feel like the buying experience was rushed. If you have any questions at all please contact Jayson at 705-673-6733 ext 237. We hope you are enjoying your new vehicle and would be happy to take care of you in the future.
Related Staff:
