Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4707 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Oil change
March 22, 2017
All went well. I was under the impression it would take a half hr for the oil change, not an hr. Every one was polite and friendly. The appt began on time. Thanks! Appreciate the prompt service.
Written By: LINE
Line, thank you for your feedback about your recent visit with our service department! When a customer comes in for an oil change we usually quote between 45 minutes to 1 hour for an oil change as we also complete a multi-point inspection on the vehicle. While waiting for your vehicle in our service department we offer a free shuttle service in addition to a comfortable waiting area with televisions, computers, free wifi and complementary beverages :)
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Timely!! Much appreciated!!
March 22, 2017
Excellent fast and efficient service! Polite and knowledgeable staff. No problem rescheduling at the last minute. Reminders appreciated. Thank you.
Written By: Nicole
Nicole, thank you for your wonderful review of your recent visit with us! We truly appreciate you taking the time to provide us with your feedback.
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Fantastic!!
March 22, 2017
Very courteous and friendly staff. Service is excellent as always! Kara answered all my questions I had and went through all the details of my appointment perfectly! :)
Written By: MARCO
Marco, thank you for your feedback about your recent visit with Kara and our service department! We are so happy to hear you had a fantastic visit.
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Service for warranty and non warranty work
March 22, 2017
Greeted well and treated well! Keep up the good work. Staff was busy but happy to be helpful and of service.
Written By: RON
Thanks Ron! We love reading our customer feedback :)
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Great service and on time.
March 22, 2017
I went in for a airbag recall. They were ready for my vehicle at the scheduled time and was ready for me to pick it up at the time she told me it would be ready. I like punctuality and friendly service. I received both.
Written By: ADAM
Adam, thank you for the great review! We're glad we could take care of your airbag recall for you :)
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Recall
March 22, 2017
The passenger side air bag was replaced because of a re-call letter we got from Honda. They did the work on time.
Written By: MONIQUE M
Monique, we're delighted to hear we were able to help you out with the recall on your vehicle!
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March 22, 2017
I was in the dealership today to pick up my husbands 2014 civic si that was getting some regular maintenance and went over to look at the new 2017 Pilot for myself. It wasn't in the show room. There was two sales men standing around having a conversation about god knows what so I asked the one guy (interrupting their banter) if they had one I could look at. He said "yup, it's outside. I'll unlock it from here and you can look" pointed to where the vehicle was and went back to his conversation with the other guy. I looked at the vehicle for a good 6-10 minutes and the sales man, or anyone for that matter, never came out. Now maybe it's just me, but, last time I checked that's not how you sell cars. I couldn't believe how this young man decided to interact with a potential buyer. Just because of this experience, and a couple other experiences with the service department, I don't think Palladino Honda will be on the top of my list for shopping.
Written By: Angela S
I had the same thing happen to me when I went in. I said I was interested in seeing a pilot and wanted info on them, the salesman said oh we don't have any and won't for months, then walked away. I stood there thinking he would come back with pricing or a brochure or something.....nope just kept right on walking.
oil change, check tpms light
March 22, 2017
Oil change was done and I had asked them to check the TPMS light. it had come on recently. Service was done, they were very busy that day but managed to perform service in a timely manner. TPMS light was still on. Have to return to Palladino to get it reset.
Written By: BEVERLY
Beverly, we apologize that your TPMS censor was not reset. You can come in at your convenience during our service department hours and we will have it adjusted for you.
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Great experience
March 22, 2017
Jayson and Denis were a great team. We were impressed with their professional help. They made it easy. Thanks guys.
Written By: Guy/Laurel
Guy and Laurel, we love reading about our customer's great experiences with us! Thank you for fantastic review. We hope you enjoy your Honda Accord!
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Excellent Service
March 21, 2017
Brought my Pilot in to get winters switched to summers. The service department was very quick. The valet service was nice with the small lot and the hot coffee was nice as well!!
Written By: JOSEPH J
Joseph, we're glad to hear you took advantage of our free valet parking service and the Palladino Café! Thank you for your feedback.
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