+15197533168 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/07/07/f3a144f46f8ef2f23c2acec7a69eeda1/5f93f983524def3dca464469d2cf9f3e.jpg

Brantford Honda

378 King George Rd , Brantford, ON, N3T5L8

Member since March 28, 2014

378 King George Rd Brantford ON N3T5L8

Overall Score

4.6

Brantford Honda

2415 Reviews

1293
Brantford Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Brantford Honda Brantford Honda
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July 15, 2023

If you are in the market for a vehicle you absolutely need to come to Brantford Honda and specifically ask for Ryan Stroud! I just had the pleasure of buying a second car with him as my salesperson this past week. I have been working with Ryan for years and I will follow this guy anywhere he goes. He is genuinely the best car salesperson I have ever had the pleasure of doing business with. And honestly, he is just a really great person in general. Not only is he insanely knowledgeable about the products but he is down right hilarious, friendly, kind, generous and caring. I truly feel like I can trust him like a brother! I will seriously never buy a car from anyone else ever again. Super honourable mention to Stephanie Bailey too! She is also kind and caring and so funny. Had a laugh with her multiple times throughout my buying experience. She is great to work with. I hope Brantford Honda knows what gems they have between these 2 cause they are killing the game. Seriously, if you wanna buy a car and want people you can trust - seek these 2 out. You will not regret it.

Written By: Meredith R

Brantford Honda responded on July 19, 2023

Meredith Rear, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brantford Honda. We are happy to pass along your wonderful comments to our team.

Brantford Honda Brantford Honda
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July 13, 2023

Honestly one of the best dealership experiences I’ve ever had. Ask for Ryan from sales if you’re looking to get into a new Honda! He was super pleasant to work with and made the process a breeze! Love my Civic Si!

Written By: Alex S

Brantford Honda responded on July 19, 2023

Alex Solo, your wonderful feedback and rating mean a lot to us - thank you! We are happy to pass these comments along to our team

Brantford Honda Brantford Honda
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July 12, 2023

Ask for Jeff Slawich! He makes the process smooth and is great to work with! Would highly recommend Jeff

Written By: Meghan M

Brantford Honda responded on July 14, 2023

We appreciate your positive review about your recent experience with us!

Brantford Honda Brantford Honda
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July 12, 2023

Ryan was phenomenal! He was attentive and was happy to walk us through every one of the 100 questions we had for him. I won’t go to anyone else!!

Written By: Joe M

Brantford Honda responded on July 14, 2023

Joe Monck, we are so happy to read such a great review about Brantford Honda!

Brantford Honda Brantford Honda
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July 12, 2023

If you are looking for repairs that you do not really need, this is the place.

Written By: J G

Brantford Honda responded on July 13, 2023

Hi J G, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please contact our customer care associate as we'd like to know more details about your visit and make things right sjeles@brantfordhonda.com

Brantford Honda Brantford Honda
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July 12, 2023

Ryan Stroud at Brantford Honda is trustworthy, hilarious, and totally down-to-earth. It’s rare to find someone who can make you feel totally at-ease when making a big purchase, but I promise you Ryan will have you laughing and will answer EVERY question you can throw at him without batting an eye. (Believe me, I’m full of questions). From the initial communication all the way through to the post-sale check-in, Ryan has been a gem. He’s earned my loyalty & the loyalty of my Honda-buying friends — book an appointment with him, you’ll never want to buy a car anywhere else. Special shout-out to Stephanie from Finance, she’s also an absolute joy. Brantford Honda is collecting talent like they’re Pokémon cards.

Written By: Tia B

Brantford Honda responded on July 13, 2023

Tia Bogema, thanks for your praise and kind comments about our team and about Ryan!

Brantford Honda Brantford Honda
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July 11, 2023

We got the best deal over here ! Hunter Helped us out and it was a great experience.

Written By: Granth P

Brantford Honda responded on July 12, 2023

Granth Patel, we are so happy to read such a great review about Brantford Honda!

Brantford Honda Brantford Honda
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July 08, 2023

I had a great experience working with Brandie!! If you’re looking for a vehicle make sure to ask for her she’s very down to earth and easy to deal with!

Written By: Emma M

Brantford Honda responded on July 11, 2023

Emma Murray, thank you for your kind review; we are happy to pass along your comments to the team here at Brantford Honda!

Brantford Honda Brantford Honda
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July 08, 2023

Wow that Brandie is an amazing sales lady!

Written By: Stephanie B

Brantford Honda responded on July 11, 2023

Hi Stephanie Bailey, we are very happy to have provided you with such a positive experience!

Brantford Honda Brantford Honda
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July 08, 2023

Today, I revisited the store to seek repairs for my vehicle. The staff at the front service reception, specifically the Service and Parts reception, were engrossed in a lengthy conversation with another customer whom they had already served, leaving us waiting in line for 5 to 10minutes. I hope in the future they will show courtesy to all clients and ensure efficient service. Beside the staff member today Sep 26,2023, there was a trainee who seemed apologetic and said sorry to me twice through gestures, reflecting the discomfort caused by the situation to me and the persons behind me. The overall attitude of the person who was supposed to be training them was disheartening, and it saddened me to witness this lack of professionalism. Because of this negative experience, I decided to leave the store and instead had my vehicle repaired on the same day at Simcoe Honda Dealership. Unfortunately, this wasn't the first time I encountered such bitter attitude from the service reception staff member. Their disregard for others' time and disrespectful attitude towards customers was disappointing. Throughout the time we were patientky waiting, despite observing their actions, the staff refused to apologize or acknowledge us for editing patience. This type of behavior is not only shameful for the dealership but also tarnishes the reputation of the genuinely dedicated staff who have been serving the community for years. I have no issues with dealership or other staffs but this attitude I experienced multiple time from Service and Parts section.

Written By: Country W

Brantford Honda responded on July 11, 2023

Country Watcher, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We will communicate your concerns with our team, if there is anything else we can do to make your next appointment with us a better one, please do let us know 548-800-0546

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