Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1322 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 20, 2024
Just bought a used Jetta from this dealership. I have to say Abdalla did a great job being patient with me and making sure I had an opportunity to look at everything on the car and that no question went unanswered. The sales manager (I forget his name) and Jen the finance manager also made this an easy experience with little stress. Definitely recommend this team!
Written By: Mason H
Hello Mason. Thank you for sharing your experience and congratulations on your new Jetta! We're thrilled to hear that Abdalla provided exceptional service and that he and Jen made your experience smooth and stress-free. We look forward to seeing you again!
December 19, 2024
The experience from start to finish was pleasant and professional. I would highly reccommend. Great price, great service and great cars!!
Written By: Tracy a
Hello Tracy and Mitch. Thank you for leaving us such a kind review! We look forward to serving you again in the future. Welcome to the Bytek VW family!
December 15, 2024
Our rep Kim, made sure she was available for us even on her day off. The experience with the rest of the staff was awesome, and the car was ready, washed, with a full tank of gas. A great team serves you at Bytek.
Written By: Bob S
December 13, 2024
A week ago I was talking to Anik, and had a great experience at Bytek VW thanks to her. She was patient, professional, knowledgeable and I highly recommend anyone who is thinking of visiting this dealership to go and talk to her.
Written By: Luka Z
Hello Luka. Thank you for sharing your experience! We’re thrilled to hear that Anik provided you with patience, professionalism, and knowledge. We look forward to welcoming you back in the future. Welcome to the Bytek VW family!
December 11, 2024
Buying my first official new car was a big milestone for me, and the team at Bytek made it an absolutely amazing experience from start to finish! Amanda came highly recommended by a friend who had purchased their car here, and now I see why. She was incredibly kind, helpful, and attentive throughout the entire process. I shared my wish list for the kind of car I wanted, and she delivered beyond my expectations. Adrian was equally fantastic, taking the time to thoroughly explain all the financial details. What I appreciated most was that I never felt pressured to add anything unnecessary—such a refreshing experience compared to other places. If you're looking for a car and want a team that truly cares about making the process smooth, enjoyable, and stress-free, you need to visit Bytek. Amanda, Adrian, and the entire team are simply the best. I couldn’t be happier with my new car or the service I received. Highly recommend! :)
Written By: Karolina P
Thank you for your amazing review! We're thrilled to have been part of such an important milestone for you. Your feedback means the world to us, and we’re delighted that you felt cared for and never pressured. Enjoy every moment with your new car, and welcome to the Bytek family!
December 07, 2024
I just purchased a 2024 Taos from Bytek Volkswagen this past week. Amanda was the sales person I dealt with and she was simply wonderful…….excellent service to the client, with no pressure tactics and great attention to detail. After test driving the vehicle, we sat down together and Amanda took the time to answer all my questions regarding the vehicle, financial options and warranty information. In all honesty, this was probably one of my best car buying experiences. I would certainly recommend anyone to visit Bytek Volkswagen for their next vehicle purchase and asking for Amanda.
Written By: Nathalie D
Hello Nathalie. Thank you so much for your wonderful feedback! We’re thrilled to hear that Amanda made your car-buying experience enjoyable, pressure-free, and informative. Please don’t hesitate to reach out if you need anything in the future. Welcome to the Bytek VW family!
December 07, 2024
Just purchased a VW Cross Sport from this dealership. From beginning to end the process was awesome. Very rarely is buying a new car stress free and without hassle. They worked with me on every front. Definitely just gained a long time customer. Would recommend to everyone.
Written By: Paul F
Hello Paul. Thank you so much for your kind words! We're glad to hear that your experience with us was stress-free and enjoyable. It was a pleasure working with you, and we're delighted to welcome you to the Bytek VW family!
December 06, 2024
Amazing customer service and inventory, would return anytime and will send my friends over if they ever need a VW. :)
Written By: Melika M
Hello Meika. Thank you for the kind words! We look forward to seeing you again anytime!
December 04, 2024
Recently bought a VW golf gti here and wéve been told the car will have a remote starter working with the app, and when we got home and took the time to setup the app, there was nothing. I reached out by e-mail and went in person, when the sales representative asked the garage about it they litteraly laughed at my request - such a disrespectful way to deal with customers questions - ,I was promised to be called back whithin 48h and it’s been over 2 weeks with no news. I was hoping a better post-sale customer service as they were selling it all over the process but unfortunately it is not.
Written By: Aabir L
Hello Aabir. Thank you for sharing your feedback. We're sorry to hear about your experience with the remote starter and the follow-up service you received. Your review does not reflect the level of professionalism and respect we strive for. We would like to ensure it’s resolved and that you receive the service and support you were promised. Please reach out to me at matthew@bytekvolkswagen.com, so we can address this promptly. We hope to make things right.
December 02, 2024
Dishonest and Untrustworthy. I had a terrible experience with Bytek Volkswagen. I paid for a anti-rus module. I was told it had been installed but never was. After inspecting I noticed it was missing. I asked for a refund and was denied. I was told for my troubles that they would provide a detailing package. The detailing package was useless as I had just purchased the car a week prior. When I had asked what was included in the detailed package, not a single employee was able to give me information as it's done by a 2md party. When I returned to pick up my car from a very useless detailing package, I was told they had misplaced my keys. Not only had I had to take off 2 days work but was trwwat as they were doing me a favour. The dealship was non responsive to be multiple attempts to rectify the situation. Despite multiple attempts to resolve the issue, I was still charged and left without what I paid for. The staff seemed unresponsive and unwilling to make things right, leaving me feeling completely taken advantage of. This dealership clearly prioritizes profits over customer satisfaction and honesty. I strongly advise against trusting this dealership with your business. If you do decide to proceed, double-check everything and document every interaction.
Written By: Meika C
Hello Meika. Thank you for taking the time to share your experience. We apologize for any inconvenience caused. We want to address this matter further to understand what went wrong and work towards making things right. Please contact me directly at matthew@bytekvolkswagen.com, so I may assist you in resolving these concerns. We hope to have the opportunity to regain your trust.
