Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4461 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 12, 2016
Very bad customer service at the service department.. a scratch on my car and didn't take the responsibility. Did some touch up and made it even worse. Certainly won't be going back there again
Written By: Binu J
Hi Binu, I am sorry to hear about the issues concerning your vehicle. Our Service Manager, Stacy Harder, reviewed your case closely and was able to determine that nothing made contact with your vehicle while it was in for service, and that the blemish you refer to was preexisting much like the other marks on your vehicle. Because we value you as our customer, and even though the curb bruise you refer to did not occur on our premises, Stacy had offered to have SMP pay for half of the repair. Once you indicated that you did not want to proceed with a standard repair, he offered to have the blemish touched up at no cost to you. Once that was completed, and you indicated that you would rather it look like a regular perfect Body Shop repair, Stacy once again offered the repair to you at half the cost. Once more, you refused this generous offer. Again, I am sorry to know your vehicle has accumulated rock chips, and other blemishes, but it would not be appropriate to repair them only at SMP's expense if they did not happen here. I hope you understand. Michael Kocsis, Assistant Service Manager
August 12, 2016
Very bad customer service at the service department.. a scratch on my car and didn't take the responsibility. Did some touch up and made it even worse. Certainly won't be going back there again
Written By: Binu J
Hi Binu, I am sorry to hear about the issues concerning your vehicle. Our Service Manager, Stacy Harder, reviewed your case closely and was able to determine that nothing made contact with your vehicle while it was in for service, and that the blemish you refer to was preexisting much like the other marks on your vehicle. Because we value you as our customer, and even though the curb bruise you refer to did not occur on our premises, Stacy had offered to have SMP pay for half of the repair. Once you indicated that you did not want to proceed with a standard repair, he offered to have the blemish touched up at no cost to you. Once that was completed, and you indicated that you would rather it look like a regular perfect Body Shop repair, Stacy once again offered the repair to you at half the cost. Once more, you refused this generous offer. Again, I am sorry to know your vehicle has accumulated rock chips, and other blemishes, but it would not be appropriate to repair them only at SMP's expense if they did not happen here. I hope you understand. Michael Kocsis, Assistant Service Manager
August 12, 2016
Bad experience, long waiting times. Will never take my car back for service.
Written By: Supreet A
Hi Supreet, currently we are booking vehicles in on the same day as the request, or at the longest, 24 hours after request. Also, I have had a chance to review your records and I see your last service at SMP was more than one year ago. If there is some error please contact me directly. Otherwise I remind you that this site loses its value to others when not used appropriately to review your recent service visits. Once again, I invite you to please contact me concerning your motivation. I will do my best to help, thank you. Michael Kocsis, Assistant Service Manager
August 12, 2016
Bad experience, long waiting times. Will never take my car back for service.
Written By: Supreet A
Hi Supreet, currently we are booking vehicles in on the same day as the request, or at the longest, 24 hours after request. Also, I have had a chance to review your records and I see your last service at SMP was more than one year ago. If there is some error please contact me directly. Otherwise I remind you that this site loses its value to others when not used appropriately to review your recent service visits. Once again, I invite you to please contact me concerning your motivation. I will do my best to help, thank you. Michael Kocsis, Assistant Service Manager
August 11, 2016
I've been driving my 2016 Equinox for a month and a half now and I love it just as much now (if not more) as the day that I brought it home! Ben is a great salesman, and I will definitely be going back to him when it comes time to trade, no doubt about it!
Written By: Arielle A
August 11, 2016
Exelent service,really satisfied to visit this people for anything I need,especially thanks to manager Kelly and sales man Allan,thanks people for doing great job
Written By: Nebojsa K
Hi Nebojsa - Thanks for the great review! We look forward to seeing you in the future!
August 10, 2016
Just purchased a Silverado LTZ 2500 Duramax ! Amazing Truck !! Thanks to Carlos for all his help and making this purchase a great experience, Thanks also to Eben for his help.
Written By: Darcy M
Hi Darcy - Thanks for the kind words! Enjoy your new Silverado!
August 10, 2016
Just purchased a Silverado LTZ 2500 Duramax ! Amazing Truck !! Thanks to Carlos for all his help and making this purchase a great experience, Thanks also to Eben for his help.
Written By: Darcy M
Hi Darcy - Thanks for the kind words! Enjoy your new Silverado!
August 09, 2016
We had great service at SMP on the purchase of our 2016 Cruze. Spencer and Ben were friendly, and provided excellent service.
Written By: Della H
August 09, 2016
We had great service at SMP on the purchase of our 2016 Cruze. Spencer and Ben were friendly, and provided excellent service.
Written By: Della H
