Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1558 Reviews
596Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 15, 2021
I was very disappointed with their service. For me, safety always matters and I usually spent a lot money for safety checkup on my car on regular basis at Hyundai Murray. What happened to me was that the air in the one of tires was leaking while I was on the highway. So, I have to put air into the tire every 20 mins until I arrive in Winnipeg. On the next day, I went to the service department to figure out what the problem was on my tire. Air could leak through tire or rim, so I asked them to check both. Also, I was planning to buy new rims and new summer tires if it is necessary. After 10min, what I heard was that they couldn't fine any problem on the tire and air is not leaking at all and everything is fine. I was shocked when I heard that because I could even hear air leaking sounds from the tire all the time even after their check up. I then just came back home, and I was so upset when seeing the tire with no air after parking at home. I consider myself as a loyal customer to Hyundai Murray and I lavished money at this location because they have been giving me a lot of trust with the best service. Now, I'm afraid to say that I'm not anymore. Plus, around 2 years ago, one of the workers there cracked the windshield on my car during service by mistake. There was no crack at all on the windshield and even Jessica confirmed it by walking and looking around my car before the service begins, confirming that no glass cracked. I found the crack when picking up my car and the crack was approximately 20cm. At that time, I did not complain it at all because we all make mistakes. I spent my own $500 to replace it to the new windshield and no problem with that. But, I am beyond forbearance this time.
Written By: David C
Hello David. Thank you for leaving us your feedback. We take our customer experience and reviews very seriously. That being said, our Service Manager, Damien Lavallee would very much like to discuss your recent visit us. Please feel free to email him at dlavallee@murrayhyundai.ca or call him at 204-269-5555. We apologize that your experience was less than satisfactory and hope that we can resolve things with you.
May 07, 2021
I have had several recent service experiences for my Hyundai Sonata and want to express a special extra thank you to JESSICA for her incredible service. She is always friendly, approachable, a good listener, highly competent, resourceful and an absolute pleasure to deal with. My interactions with her have always been super positive. It will keep me coming back to Murray Hyundai for service.
Written By: Ellen B
Hi Ellen. Thank you so much for taking the time to leave us your review and for the 5 stars! It pleases us greatly to hear of your experience with us. We will be sure to pass along your kind words to Jessica too. We look forward to seeing you on your next visit.
May 07, 2021
Written By: Zoey
Good morning Zoey. Because we take our customer experience and feedback very seriously, would you mind sharing with us the reason for your two star review? If you'd be more comfortable emailing, please feel free to send an email to our Marketing Manager at wclisby@murrayhyundai.ca. We look forward to hearing from you and working to resolve any issue you may have.
April 24, 2021
The sales staff at this dealer are terrific.
Written By: Rob J
Hi Rob. Thank you very much for leaving us your review and for the 5 stars! We greatly appreciate it!
Excellent
April 22, 2021
My husband and I went in to see the newest Santa Fe. The salesman, Sumit, was introduced to us and took us to see the model. We went on a trial drive to see all the options this beautiful car had to offer. Sumit also showed us all the other features this Santa Fe Ultimate possesses. What a car, and what a patient, knowledgeable salesman. We decided to buy the car and were given a very fair trade in price on our previous car. We found all the staff to be very friendly and helpful. Special kudos also to Jocelyn, financial Services Mgr., for all her help.
Written By: Pat
Related Staff:
April 14, 2021
Written By: Jeongsoo B
Hi Jeongsoo. Thank you for leaving us 5 stars! We really appreciate it.
April 13, 2021
Written By: Wałerij D
Thank you for the 5 stars! We greatly appreciate it.
April 11, 2021
Written By: Sam B
Good morning Sam. Because we take our customer experience and feedback very seriously, would you mind sharing with us the reason for your one star review? If you'd be more comfortable emailing, please feel free to send an email to wclisby@murrayhyundai.ca. We look forward to hearing from you and working to resolve any issue you may have.
April 08, 2021
Written By: Brian M
Hi Brian. Thank you for leaving us 4 stars! We appreciate it. If we can make it a 5 star experience for you next time, please let us know how we can do that.
March 30, 2021
Written By: Karin D
Hi Karin. Thank you very much for leaving us 5 stars!
