Murray Hyundai
1700 Waverley St , Winnipeg, MB, R3T5V7
Member since March 15, 2016
1700 Waverley St Winnipeg MB R3T5V7Overall Score
Murray Hyundai1558 Reviews
596Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Regular service and change winter tires to all weather tires and storage of winter tires.
March 26, 2021
Great staff here. The service was excellent and efficient. Stored my winter tires for a very low fee too. Car was washed and looked like new.
Written By: Pat
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March 25, 2021
Purchasing a vehicle at Murray Hyundai was a great experience. I can’t say the same for the service department. I scheduled an oil change appointment for 9am. They called me to confirm and asked whether I will be dropping off the car or staying. I told them I would be staying as I have to ride. They told they would have to change it to 11am to accommodate seating for a safe Covid environment. I said that would be fine. I get to my appointment and they say to me, “so your dropping off the car as it won’t be done for 4 to 5 hours.” I explained what I was told over the phone. It didn’t matter. Bottom line is DON’T waste my time Murray Hyundai! I left and will find a place that will accommodate the needs of its clients better.
Written By: John M
Hi John. We take our customer experience and comments very seriously. That being said, we sincerely apologize for the mix-up, miscommunication and inconvenience to you. We never like to see any of our customer's in a situation you found yourself in, and while we make every attempt to avoid this, sometimes things happen and for that we feel badly. If there is anything that we can do to help correct things, our Service Manager, Damien Lavallee, would be more than happy to discuss this with you. Please feel to reach out to him at 204-269-5555.
March 24, 2021
Written By: Lida Z
Hi Lida. Thank you so much for leaving us 5 stars! We greatly appreciate you doing that.
Excellent Service!
March 24, 2021
Came here for my regular car oil change and I'm happy with my experience. Polite and addressed all my concerns. I remember they suggested options to be included but did not forced me as I'm also doing some of my vehicle maintenance.
Written By: CELESTINO
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March 22, 2021
The service department is extremely unhelpful and denies all accountability for service that was supposed to be under warranty.
Written By: Coreen L
Hi Coreen. We take our customer experience and comments very seriously. That being said we would very much like to work with you on resolving things to your satisfaction. Unfortunately, we are unable to find your name in our records. Might your vehicle be under a different name? If you would prefer to send further correspondence regarding this matter, please send an email to our Service Manager, Damien Lavallee, at dlavallee@murrayhyundai.ca
Unhappy experience with service department
March 19, 2021
On Wednesday march 17th at 8:00 I dropped my car off without an appointment made because it was stalling on me multiple times. I live and work out of town. I understand they have a busy schedule with booked appointments but the vehicle was unable to be driven. I have an extended warranty. I am disappointed and concerned for two main reasons. I still do not have any clear explaination as to what is wrong with my vehicle except for engine failer. I told the service provider that I was in need of a replacement vehicle and was told that I needed to wait for paper work to go through. Tomorrow will be Friday and I have been without a vehicle for three days. The service provider said that he also needs to extend the amount of days that I need the replacement vehicle, once this paper work goes through because of the parts that need to be ordered for my vehicle and the amount of work that needs to be done on the engine. I need some real clarity as to what exactly is wrong with the engine because this vehicle is less than 4 years old and I should be covered under the extended warranty to be provided a replacement vehicle. If it wasn't through the kindness of others I would have had to miss three days of work so far.
Written By: Anasia
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March 07, 2021
Written By: Shane O
Hi Shane. Thank you for leaving us 5 stars!
February 19, 2021
They are great and very professional, very accomdative, Thapar Sumit is one of the and even people at the service department. I hope that they will take good care of our cars up till the end!!!
Written By: Jason M
Hi Jason. Thank you very much for the 5 stars and for leaving us your comments! We are pleased to hear you've enjoyed your experience. We look forward to taking care of you for years to come.
February 12, 2021
Great service and good follow up with calls on the progress of the car.
Written By: Pat a
Hi Pat and Jim. Thank you so much for the 5 stars and for leaving us your comments. We appreciate it.
February 11, 2021
This was my first new car. Had such a great experience with buying the car last Jan. ( even though I didn’t get the bow) Tony was a great salesperson. I have had some minor issues in the first year. The one issue was resolved very fast. The second one seems to be part of the cars design and although there seems to not be a fix the staff have been very friendly and very helpful though-out especially Jessica As she was the point of contact and was always so friendly. And the car wash. You guys do a great job. It’s so nice to get a super clean car when picking up the car, Even if it’s just an oil change!!!
Written By: Connie W
Hi Connie. Thank you for your kind words. We truly appreciate them and are pleased that your experience with us has been an enjoyable one. We will be sure to pass along your kind words to Jessica as well. Take are and drive safe.
