1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71322 Reviews
276*Showing a selection of the total reviews available from Google.
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June 23, 2020
My partner and I had a great experience at Bytek VW. We dropped in to test drive a new Tiguan and were helped by JD Brown. JD was very helpful and knowledgeable. My partner and I told JD that we are test driving multiple vehicles over the next few months in order to make an informed decision on our next SUV. JD gave us plenty of useful information and wasn’t pushy. We will definitely be returning to Bytek VW to get a new lease from JD when the time comes.
Written By: Andrew M
June 23, 2020
My partner and I had a great experience at Bytek VW. We dropped in to test drive a new Tiguan and were helped by JD Brown. JD was very helpful and knowledgeable. My partner and I told JD that we are test driving multiple vehicles over the next few months in order to make an informed decision on our next SUV. JD gave us plenty of useful information and wasn’t pushy. We will definitely be returning to Bytek VW to get a new lease from JD when the time comes.
Written By: Andrew M
June 19, 2020
Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs. after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here.
Written By: Guy L
June 19, 2020
Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs. after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here.
Written By: Guy L
June 17, 2020
I was shopping at a few different dealers to purchase a new car, and i had no luck from other dealers as they were trying to add hidden fees to my bill of sale. I then visited Bytek and the salesman J.D. was the one who helped me out. From the moment we spoke, he was extremely friendly and had knowledge with the car i was looking at. He explained the entire bill of sale to me in detail and there were no hidden fees. His help and honesty made me relaxed at his dealership. I also had a trade in vehicle that the used car manager appraised and gave me a fair price. He also went over all the details and sat down and took his time to explain all of the details. I also interacted with the finance lady by the name of Lesley. She was also very professional and did not push me to purchase any additional warranties etc, she just explained them to me. I also spoke with the sales manager and he also sat down with me and we spoke a bit and he made me feel that this dealership was the right choice for me. I highly recommend this dealership if you are looking for a honest dealer in Ottawa, they will help you out as much as they can. Thank you Bytek for all of your help!
Written By: Ray K