Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1200 Reviews
400Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 31, 2018
Written By: Tengwen S
Hello Tengwen, Thank you for your rating. We take pride in providing the best possible customer service and we are sorry that we did not exceed your expectations. We would like the opportunity to speak with you regarding your recent visit. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
December 20, 2018
Written By: Riccardo P
Hello Ricardo, Thank your your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
December 20, 2018
The service department takes forever to return your calls. After having my car serviced they don't reset the service due notification so I had to make another appointment to return to have the service due notification light reset. Also had a light bulb replaced which coated 63.99 for a light bulb! Really!
Written By: James D
Hello James, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
December 19, 2018
Absolutely exceptional service from Deborah and her team! A wonderful experience, many thanks!!
Written By: Kristin H
Hello Kristin, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
Purchase of Q5
December 19, 2018
I was very happy with all aspects of the process to purchase my 2016 CPO Q5. The entire team was very professional.
Written By: Russell
Hello Russell, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
Excellent and awesome
December 19, 2018
Very knowledgeable and customer focused sale rep, David Li goes above and beyond to understand customer needs and take the time to find the best choice for the customer. He is patient with all of the questions, always there when we need him. Cannot say enough good things. Excellent!
Written By: Dan
Hello Dan, Thank you for your review. We strive for customer service excellence and are very happy to hear that David exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
I dealt with Nicolas Assaly. Nicolas was excellent with me. I highly recommend him. He is honest and very helpful
December 18, 2018
My experience with Nicolas Assaly was amazing and would. He is very friendly and he was very explanatory with the Audi Q3. I would highly recommend him
Written By: Carol
Hello Carol, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with Nicholas! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
good
December 18, 2018
Brilliant experience and very beautiful car. Good seals and good team. Very warm I will buy again. And recommend to my friends.
Written By: Minxuan
Hello Minxuan, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
December 18, 2018
Written By: Omar E
Hello Omar, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
December 18, 2018
Written By: Duane K
Hello Duane, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
