Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1322 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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May 16, 2019
Written By: M S
So kind of you to give us all those stars!
May 16, 2019
Written By: M S
So kind of you to give us all those stars!
May 16, 2019
Their service department is dishonest and predatory. Buyer beware. After bringing in my vehicle in for a scheduled service appointment, one of their service advisors tried to charge me to “drain a portion of my vehicle’s engine oil” claiming that too much oil had been put in during my last oil change. This, after having my vehicle’s oil changed by a certified mechanic at an established facility just days earlier. He also tried to charge me for having to “clean” my engine bay and rid it of “oil that had apparently spilled all over the engine”. Before leaving my car with him, I specifically asked him not to do any work to my car beyond what was ageeed upon. After expressing my outrage, I headed straight to the dealership. When I arrived, the same service advisor notified me that he had decided to so graciously waive the charges. It goes without saying that my engine bay was never “cleaned.” To call him dishonest is putting it mildly.
Written By: Alex K
Hi Alex, we are sorry to hear about your service experience. We tried to retrieve your file to get more details but cannot find it- can you perhaps call in so we can investigate further? I also did ask a technician about what is involved in correcting an oil level that is too high, and we do have to remove a drain cover, and adjust the level, which takes some time, which would result in a charge to the client. I hope that this makes sense to you and you would consider Bytek for future service visits.
May 16, 2019
Their service department is dishonest and predatory. Buyer beware. After bringing in my vehicle in for a scheduled service appointment, one of their service advisors tried to charge me to “drain a portion of my vehicle’s engine oil” claiming that too much oil had been put in during my last oil change. This, after having my vehicle’s oil changed by a certified mechanic at an established facility just days earlier. He also tried to charge me for having to “clean” my engine bay and rid it of “oil that had apparently spilled all over the engine”. Before leaving my car with him, I specifically asked him not to do any work to my car beyond what was ageeed upon. After expressing my outrage, I headed straight to the dealership. When I arrived, the same service advisor notified me that he had decided to so graciously waive the charges. It goes without saying that my engine bay was never “cleaned.” To call him dishonest is putting it mildly.
Written By: Alex K
Hi Alex, we are sorry to hear about your service experience. We tried to retrieve your file to get more details but cannot find it- can you perhaps call in so we can investigate further? I also did ask a technician about what is involved in correcting an oil level that is too high, and we do have to remove a drain cover, and adjust the level, which takes some time, which would result in a charge to the client. I hope that this makes sense to you and you would consider Bytek for future service visits.
May 13, 2019
Mathew was very helpful and answered all our questions. His knowledge was useful as we were buying the same type of car that he owns.
Written By: Viren J
Thank you, Viren!
May 13, 2019
Mathew was very helpful and answered all our questions. His knowledge was useful as we were buying the same type of car that he owns.
Written By: Viren J
Thank you, Viren!
May 12, 2019
I just purchased my first VW - the 2019 Beetle Convertible. I felt welcome at the dealership after being ignored elsewhere. I wanted a smooth/quick and non stressful process and that is what I got. The person I dealt with (Matt) was professional, courteous and communicated very well. The same thing goes for picking up the vehicle - it was done quickly without any pressure! I am enjoying the quality of the vehicle and I would not hesitate to visit this dealership again. Louise T. (Orleans)
Written By: paper r
May 12, 2019
I just purchased my first VW - the 2019 Beetle Convertible. I felt welcome at the dealership after being ignored elsewhere. I wanted a smooth/quick and non stressful process and that is what I got. The person I dealt with (Matt) was professional, courteous and communicated very well. The same thing goes for picking up the vehicle - it was done quickly without any pressure! I am enjoying the quality of the vehicle and I would not hesitate to visit this dealership again. Louise T. (Orleans)
Written By: paper r
May 07, 2019
Written By: Caroline L
May 07, 2019
Written By: Caroline L
