Performance KIA
545 13th Ave , Thunder Bay, ON, P7B7B4
Member since July 14, 2014
545 13th Ave Thunder Bay ON P7B7B4Overall Score
Performance KIA917 Reviews
653Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
ALL STAFF WERE VERY ATTENTIVE & PERSONABLE GIVING ME VALUABLE INFORMATION AND ADVISE DURING MY PURCHASE, I RATE THEM ALL EXCELLENT!
May 11, 2017
I WAS SHOWN THE 2 VEHICLES AND DID TEST DRIVE BOTH THE KIA SORENTO V6SX AND THE TURBO V4SX. MY PREFERENCE WAS TH V6SX, THE PROS AND CONS WERE WELL EXPLAINED. I AM A PREVIOUS KIA CUSTOMER AND THIS IS THE SECOND AND NOT THE PRIMARY VEHICLE. THIS IS MY FIRST LEASE EXPERIENCE ALLOWING ME TO UPGRADE FROM A 2013 TO 2017. VERY KNOWLEDGEABLE STAFF & SATISFIED CUSTOMER
Written By: Elizabeth
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Car was in for recall work
May 10, 2017
We were called to bring the car in for a repair due to a recall. The service was fast, efficient and the staff was friendly.
Written By: Brian
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Good service
May 10, 2017
Great, considerate, fast, prompt, friendly, knowledgeable. Glitch with my points card that they are trying to rectify. Hopefully my points are reinstated
Written By: Dawn
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My car was taken when appointed and ready when promised.
May 10, 2017
I,m getting used to super service and am recommending your place to others The prices are competitive and I can rely on the work being done.
Written By: Keri
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Buying a vehicle
May 10, 2017
I was treated like I was important not just another customer. Paul the salesman and Art in finance were easy to talk to and did everything to accommodate me. This is my second Kia and would defiantly recommend to friends and family.
Written By: Patricia
Thanks Patricia, enjoy your New Sorento
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Love my car
May 10, 2017
Good service,as always!!! Friendly staff, great mechanics, office staff helpful. Enjoy the lounge area, access to coffee, water, reading material. Thanks Kia!,,
Written By: Lorraine
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Repairs
May 10, 2017
Good fast friendly treat like family they take the time with you and make sure you are satisfied with the work and if not they are willing to please
Written By: Tammy/Bill
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test driving of cars
May 10, 2017
I went in to test drive and asked the salesman for the price of the car only, and my trade-in allowance only. I was kept waiting for over an hour and finally another salesman came up and had the whole package of rates, etc. Not what I wanted. I felt that I was not listened to and although I was interested in the 2017 new Kia - would not buy it based on this negative experience. At other car dealers, I was given the prices I asked for and was in and out in much less thime than at Kia. So the bottom line was - although I did like the new Kia I went and bought another car where I felt that my requests were listened to.
Written By: Deirdre
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Great as usual
May 10, 2017
I have been a customer of Performance Kia through 11 years and 3 vehicles. I have always been satisfied with all of my dealings with them. Bob and his entire service department go the mile for their customers.
Written By: James
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tire change and TPMS part installed
May 10, 2017
The staff were very good(courteous and friendly) but when I picked up my vehicle I was not told they broke the TPMS when installing. I noticed the dashboard light on again. I called Bob Lance and he told me at that time what happened and he would speak to service about not mentioning it to me. It took almost 4 months to get the part the first time and when I was called that it was in, I knew I would be changing my winter tires in the next couple of weeks so they could install the TPMS at that time. I can't afford to be without my vehicle for the day.
Written By: Glenda
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