Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1500 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 23, 2023
Sam is awesome and listened to what I wanted and made sure I would be happy He went out of his way to get me the car I wanted
Written By: Kelly M
Thank you, Kelly, for the acknowledgement and appreciation. Your words encourage our team to further improve and strive forward with even more vigor, dedication and honesty towards our customers. Thank you for being a part of the Empire Auto Group family.
February 23, 2023
Good communication, easy to talk to. Highly recommend to talk to Sam. Helped me with all my questions and answered them with knowledge. All within 4hr, Im going to see him on my next vehicle purchase 100% . 😃😁
Written By: Shawn S
Thank you for your kind words, Shawn. We look forward to helping you find the vehicle of your choice. Thank you for being a indispensable part of the Empire Auto Group family.
February 22, 2023
Service was good , Sam called me and explained the situation to me. I understand what happened.
Written By: Scott E
Thank You, Scott, for sharing your experience. We are grateful for the acknowledgement and appreciation. Thank you for placing your trust in us and being a valuable part of the Empire Auto Group family.
February 21, 2023
I just got a car from this place on Saturday from ozzy It has good customer service skills is very friendly And now I'm gonna send him all the businesses that people that I know that wants cards this is the place where to buy the cars from
Written By: Allen M
Thank you, Allen. You are an invaluable part of the Empire Auto Group family. We truly appreciate your kind words. All the best for your drives ahead!
this guy is a cheat and a lair . wont recommend going to empire auto group
February 20, 2023
This guy is a cheat and a lair . I won't recommend buying a vehicle from empire auto group. he treats his employee like shit. the staff dont have a proper lunch room and no changing room for his Automotive technicians. this guy here is the owner .He fight's with his tech when it comes to fixing sold vehicles. he buys the cheapest part and argue with the mechanic why they are changing brake rotors the technician replys front brakes on this vehicle has a major brake pulsation. I would never buy a vehicle from his company, Nick will only fix customer concerns only if the customer leaves him a bad google review. He vehicle prices is higher that all surounding used car dealership, please people check around and compare vehicle pricing to his pricing. In my opinion this person above shouldnt be in the car business. people please be aware of this man and his staff. see for yourself and you will understand this is a reality
Written By: heath
Related Staff:
this guy is a cheat and a lair . wont recommend going to empire auto group
February 20, 2023
This guy is a cheat and a lair . I won't recommend buying a vehicle from empire auto group. he treats his employee like shit. the staff dont have a proper lunch room and no changing room for his Automotive technicians. this guy here is the owner .He fight's with his tech when it comes to fixing sold vehicles. he buys the cheapest part and argue with the mechanic why they are changing brake rotors the technician replys front brakes on this vehicle has a major brake pulsation. I would never buy a vehicle from his company, Nick will only fix customer concerns only if the customer leaves him a bad google review. He vehicle prices is higher that all surounding used car dealership, please people check around and compare vehicle pricing to his pricing. In my opinion this person above shouldnt be in the car business. people please be aware of this man and his staff. see for yourself and you will understand this is a reality
Written By: heath
Related Staff:
February 18, 2023
Got trapped in this place by the owner. Very unsafe. Would not recommend Never thought a business which has 4+ stars would act so poorly. The owners were very dificult and until theyre babysitters arrived the kept trying to escalate. Brought my car here many times and now this is an immediate turn down. Disgusting how an (entrepreneur) could act so unprofessional and aggresive. Worst part is i wasnt even getting service there, just helping someone out. But they acted as if i had a bill of 100000$ outstanding.
Written By: Bradley R
February 18, 2023
Great people
Written By: Ashutosh S
Thank you, Ashutosh for taking the time to share your ratings with us.
February 15, 2023
Sam was great! Very helpful and has made the process of owning my first vehicle very easy. And helping with making the right choices for my future. Highly recommend Empire Auto Group and Sam!
Written By: Sarah V
Thank you, Sarah. We always aim at making the sales process for our customers smooth and transparent, and are grateful for your acknowledgement of the same. Welcome to the Empire Auto Group family Sarah. Have a happy motoring year ahead!
February 12, 2023
Sam was WONDERFUL! My experience buying a car did not feel rushed and I did not feel pressured. Truly a refreshing experience buying a used car. I have bought cars before from other dealers and have not had this level of customer service previously. Sam, you have a customer for life!
Written By: Monica R
Thank you, Monica, for taking the time to share your appreciation and acknowledging our efforts. We take pride in our customer service and are glad we stood up to our promise of always keeping our customers first! Welcome to the Empire Auto Group family, and we wish you a pleasant ride ahead.
