Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1200 Reviews
400Review Ratings Breakdown
Consumer Reviews
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Staff were great but a number of details fell through the cracks
February 21, 2018
Staff were great and pleasant to deal with. For the amount of money spent on this car I would have expected gas/fluids to be toped up when I picked it up (it was not). I was also provided the wrong cord for phone and had to come back to get the right one. I was told I would be able to select withdrawal date for payments withdrawal prior to pick up (they would call to discuss), which didn't happen so I had to call back in after authorized payments were in place to change the dates. I just had a higher expectation of service from a Audi dealership and unfortunately didn't receive it.
Written By: Jillian
Hello Jillian, Thank you for your review. We are very sorry to hear we did not exceed your expectations during the recent purchase of your Audi. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
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Kirk Witt
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February 20, 2018
Written By: Maryam H
Hello Maryam, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Written By: Amir A
Hello Amir, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Jesse Carr was very knowledgeable and great to deal with. I appreciated that he was not pushy and that the experience didn’t feel like a sales pitch. Very refreshing.
Written By: chantal v
Hello Chantal, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Jesse Carr was very knowledgeable and great to deal with. I appreciated that he was not pushy and that the experience didn’t feel like a sales pitch. Very refreshing.
Written By: chantal v
Hello Chantal, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Written By: Greg H
Hello Greg, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Written By: Roy F
Hello Roy, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
February 20, 2018
Written By: Roy F
Hello Roy, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
A5
February 20, 2018
Excellent overall experience. A a a a a a a a a a a a a a a a a a a a a AA
Written By: James
Hello James, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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February 20, 2018
Written By: Mohcine S
Hello Mohcine, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
