Dilawri Chrysler Jeep Dodge
370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A2Overall Score
Dilawri Chrysler Jeep Dodge1559 Reviews
474Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 21, 2024
Service was great for a oil change and tire rotation. Showed up, sat for 30-35 mins and it was ready to go.
Written By: Jeff B
Thank you so much for sharing your experience with us. We hope to see you again soon.
September 10, 2024
The most lier service department in whole dealership...the service department will sell you the warranty and when you come for service they will ask you for more money A shit service and service provider
Written By: Mohammad S
Hi Mohammad, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
September 08, 2024
Written By: James B
Hi James, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
September 05, 2024
Great staff and service!
Written By: Bilal G
We are so grateful for your review. We hope to see you again soon.
September 04, 2024
Went in for an oil change at 3:30 in the afternoon. in my 21 Ram. Excellent service very friendly staff took me in made me feel very comfortable like I’m a regular . Highly recommend
Written By: Dan C
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
August 26, 2024
Written By: Sean n
Hi Sean, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
August 23, 2024
Had an oil adapter replaced and 18 months later it ended up leaking. Called to inquire (without much hope) to see if it would be covered under warranty. Not only was it covered, but they got me in pretty much right away, and back on the road the next day! Fast, friendly, and professional. Very pleased! Thanks again Jessalyn!
Written By: Chris H
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
August 20, 2024
When it came to replacing my older Grand Cherokee, Dante my sales representative was excellent, very knowledgeable and helpful. And the post purchase service has been excellent.
Written By: Paul D
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
August 20, 2024
I cannot say enough about what they did for me and my trade! Made it so easy Jennifer, Gorge, and Rob were so accommodating! Thank you guys!
Written By: ashley b
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
August 19, 2024
I’m giving a 1 star review because I called them in the morning about a vehicle that I was very interested in, I had the cash ready to buy it. I told them because I was coming from further away I wanted to know if they could get the safety ready and maybe send me a walk around video of while the vehicle was running. The sales person told me he would get back to me shortly after he speaks with the manager. Later that day I still hadn’t received a phone call back from them so I decided to call and see what the update was just to find out that they sold it to someone else. I am frustrated because I specifically told them I wanted that vehicle (which by the way he said was available at the time), and he told me he would get right back to me but just sold it to someone else Instead. Really unprofessional in my opinion.
Written By: Peter W
Hi Peter, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
