+16045306281

Jonker Honda

19515 Langley Bypass , Surrey, BC, V3S6K1

Member since May 15, 2017

19515 Langley Bypass Surrey BC V3S6K1

Overall Score

4.5

Jonker Honda

156 Reviews

25
Jonker Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jonker Honda Jonker Honda
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August 28, 2020

Very friendly and knowledgeable staff. Went in to get parts for a timing belt job for an '04 Honda Civic and the person at the parts counter gave me friendly advice and tips from a timing belt job he just did on his '04 Honda Civic. It really came in handy.

Written By: David R

Jonker Honda Jonker Honda
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August 26, 2020

Written By: Carson

Jonker Honda Jonker Honda
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August 26, 2020

Written By: Carson

Jonker Honda Jonker Honda
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August 25, 2020

Horrible experience trying to get my seatbelts replaced. Was spoken to extremely rude by 2 different employees, Harp and Chris Sjioquist. Was given the run around for days, given false information about my warranty being expired when I still have over a year left, and still don't even know what they ended up replacing due to lack of communication. There seems to be a huge issue with communication and information at this facility. Got my car here less than 2 years ago, had referred 2 people who bought new vehicles and now I'll never be back or recommend this place. Only reason I'm giving 2 stars instead of 1 is because William was great on the day the repairs were done and the mechanics were able to get all the work done in less time than I had expected.

Written By: Kaitie R

Jonker Honda responded on December 11, 2020

We do apologize Kaitie for your recent experience. We determined that your vehicle was out of warranty, verified this with Honda Canada, and after explaining the situation to Honda Canada they honoured a good will gesture to cover the repairs. Please feel free to contact me directly at 604-539-0310 so we can discuss this further. Thank you, Glen Goldhawk, General Manager

Jonker Honda Jonker Honda
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August 15, 2020

Stephen Shao was a great help at finding the perfect car for my family’s needs. He was very friendly and thorough at explaining everything throughout the entire process. Plus, the keys came with a nice leather fob!

Written By: May T

Jonker Honda responded on December 15, 2020

Hello May, this is very kind of you to recognize Stephen with his ability to find the vehicle that best suits you and your family and that all the necessary information required was conveyed. Very best regards, Glen Goldhawk, General Manager

Jonker Honda Jonker Honda
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August 15, 2020

Stephen Shao was a great help at finding the perfect car for my family’s needs. He was very friendly and thorough at explaining everything throughout the entire process. Plus, the keys came with a nice leather fob!

Written By: May T

Jonker Honda responded on December 11, 2020

Hello May, this is very kind of you to recognize Stephen with his ability to find the vehicle that best suits you and your family and that all the necessary information required was conveyed. Very best regards, Glen Goldhawk, General Manager

Jonker Honda Jonker Honda
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August 15, 2020

Harp Singh was a breath of fresh air after a harrowing day....I had a tire blowout on the freeway after leaving my home in Vancouver, en route to the Okanagan. After determining that my tire could not be repaired, a replacement tire was difficult to locate in the time frame hoped for. Harp went above and beyond the call of duty, calling 7 different tire shops to source a tire for me, all to no avail. Despite the fact that he was desperately trying to keep me on my mission to make it to the Okanagan yet that day, it did not happen but not for lack of trying. This is an excellent example of an exemplary employee worth recognizing for his top notch efforts. I truly appreciate everything he did to help my otherwise disappointing day!

Written By: Julie F

Jonker Honda Jonker Honda
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August 12, 2020

Great service centre here. Took wonderful care of me and my vehicle. I go the extra mile here to really help out their customers

Written By: Rick W

Jonker Honda Jonker Honda
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August 12, 2020

Great service centre here. Took wonderful care of me and my vehicle. I go the extra mile here to really help out their customers

Written By: Rick W

Jonker Honda Jonker Honda
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August 11, 2020

Written By: Parvir G

Jonker Honda responded on December 15, 2020

Hi Parvir, We sincerely appreciate your review and would like to understand how we did not meet your expectations. Please reach out to me at 604-539-0310 or glen@jonker.com so we can discuss this in more detail and rectify the situation. Thank you, Glen Goldhawk, General Manager.

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