Jonker Honda
19515 Langley Bypass , Surrey, BC, V3S6K1
Member since May 15, 2017
19515 Langley Bypass Surrey BC V3S6K1Overall Score
Jonker Honda156 Reviews
25Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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September 22, 2020
John Bok was a big help to find a car and explain well how fit the car for my needs. It was a recommendable place to buy cars. It was pleasant time with him there.
Written By: Sunghyun K
September 22, 2020
John Bok was a big help to find a car and explain well how fit the car for my needs. It was a recommendable place to buy cars. It was pleasant time with him there.
Written By: Sunghyun K
September 14, 2020
Great dealership! Bought my car thru John Bok and received exceptional service :)
Written By: Minjung J
Hi Minjung, we really appreciate you taking the time to provide the positive feedback for the dealership and highlighting the exceptional service John provided you. Very best regards, Glen Goldhawk, General Manager
September 14, 2020
Great dealership! Bought my car thru John Bok and received exceptional service :)
Written By: Minjung J
Hi Minjung, we really appreciate you taking the time to provide the positive feedback for the dealership and highlighting the exceptional service John provided you. Very best regards, Glen Goldhawk, General Manager
September 09, 2020
Written By: Do Y
September 07, 2020
Written By: John E
September 07, 2020
Written By: John E
September 05, 2020
Written By: Rene H
September 04, 2020
I phoned to ask what time they were open and if I could come by to see a 2005 Honda Pilot. When I got there (over an hour before closing time), I was told that it was locked up in the detailing shop. They ended up getting it out but had some story about a friend of an employee who wanted it but the manager was like, “I told him that I wasn’t going to hold it, since you were already here”. It was getting late so the manager said that if I wanted it, I could put down a deposit and test drive it after the weekend as I was going not going to be available for a few days. So my friend (who is a mechanic) does an inspection and finds about $2000 - $3000 worth of work needed on it (including the timing belt). During the inspection, all of a sudden the manager gets really rude and impatient and tells me that I need to test drive it now and decide now because he just spoke to the other person who wants it and will take it now (even though they are about to close). Although the manager agrees with the mechanic’s concerns, he refuses to do the work on it before selling it to me AND refuses to negotiate the price because he apparently has this other person who will take it as is. Then he got defensive when I asked him if the other person knew about the necessary repairs. He then told me that he hoped that I understood his position...that it wasn’t fair of me to expect him to pay for or do the necessary repairs before selling it. Oh, but it’s fair for you to expect me to pay for it??? I have been car shopping for a while and thought that maybe an actual Honda dealer might be at least a bit more up front and reasonable, but nope. It’s all a big money game. Don’t trust any dealers. I mean, don’t trust anyone really but especially dealers who try to convince you that their inspections are adequate. And certainly don’t buy into their whole narrative about how they are an honest, family run business that cares. They are no different than anyone else trying to sell used cars. EDIT: I see that they have now posted a new listing by a different person with a price increase. Be warned that if you are looking at buying this vehicle, it needs work that can't possibly have been done already. Also, I guess the person who wanted to purchase it changed their mind? (eyeroll)
Written By: Tara B
Jonker Honda did handle this situation poorly. As our staff was kept from leaving at our scheduled time by over an hour, staff frustrations were displayed which we are truly sorry for. We have reached out to this client to address her concerns and apologize for this poor experience. Further enquires can be addressed by Erik Jonker.
August 28, 2020
Very friendly and knowledgeable staff. Went in to get parts for a timing belt job for an '04 Honda Civic and the person at the parts counter gave me friendly advice and tips from a timing belt job he just did on his '04 Honda Civic. It really came in handy.
Written By: David R
