+16136998733

Barrhaven Mazda

520 Motor Works Private , Ottawa, ON, K2R 0A5

Member since May 18, 2017

520 Motor Works Private Ottawa ON K2R 0A5

Overall Score

4.2

Barrhaven Mazda

599 Reviews

74
Barrhaven Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Barrhaven Mazda Barrhaven Mazda
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Absolutely horrible.

June 29, 2023

Never, EVER buy a car from this dealership. They absolutely do NOT care that they sold my friend a piece of garbage car. They even told her it had winter tires on it, it had all season tires. The car is leaking oil everywhere. The manager is awful to deal with. They DO NOT CARE and are will to do NOTHING to make it right for her. If I could have left a -1000000 stars for a review I would have done it. Do not buy a car here.

Written By: John

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Barrhaven Mazda Barrhaven Mazda
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June 17, 2023

Do not get your vehicle serviced here!! They incorrectly serviced my brakes and tried to shift blame on me. They said I attempted to do a DIY and I said that's not possible because I have no idea how to do it. To repair the brakes, I'm being charged $1860. This is clearly done by the service team, they incorrectly connected the brake and put tape on it.

Written By: Stephanie C

Barrhaven Mazda responded on June 20, 2023

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Barrhaven Mazda Barrhaven Mazda
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June 14, 2023

Thank you Barrhaven Mazda! For our daughter's graduation (Carleton U), we decided to help her finance a car of her own. Initially, we went to Toyota because of their hybrid models, but after a year of waiting not only were there further delays, but we were not getting the car we wanted! Desperate and at the last minute, we contacted Barrhaven Mazda and explained the situation - that we only had 4 days to get a car for her graduation! They came through for us with a great car that she loves. They lined up a couple of cars for her to try and helped us "push through the paperwork" to meet an incredibly tight deadline. Lastly - on the day of the pickup, they celebrated with her on her FIRST car (bows, some SWAG and smiles galore). A special shout out of gratitude to Lord (our sales Rep) and Adnan (our Finance Manager) for "getting it done!". Thank you!!

Written By: Marty D

Barrhaven Mazda responded on June 16, 2023

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Barrhaven Mazda Barrhaven Mazda
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June 09, 2023

TL;DR - Salesman with integrity, Sales Manager with transparency. Felt no pressure throughout the entire experience and I left getting exactly what I wanted. Very informative staff and a great experience. I tend to be very anxious when dealing with sales associates or talking with strangers in general. Not only was Nabi respectful of what I wanted and focused on meeting my needs, he was extremely personable and easy to talk to. Adnan, the Sales Manager was very considerate. He understood my current financial goals and made sure that I left happy and with peace of mind. He was patient and answered all of my questions, even staying passed business hours. I really appreciate how helpful Nabi and Adnan were and I am delighted to have had them help me with my new start in life. Thank you so much Barrhaven Mazda :D

Written By: Sara H

Barrhaven Mazda responded on June 13, 2023

Congratulations on your new vehicle, Sara! Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Barrhaven Mazda Barrhaven Mazda
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June 08, 2023

I received exceptional service from Barrhaven Mazda, specifically from salesmen Bogdan and Karim and finance manager Adnan. All were very patient, knowledgeable and friendly throughout the entire car buying process. Highly recommend!

Written By: Karina G

Barrhaven Mazda responded on June 09, 2023

We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.

Barrhaven Mazda Barrhaven Mazda
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June 06, 2023

I would like to commend Bogdan Bratu for being so great today when demonstrating all the features of the Mazda CX30. This young man has a very bright future in sales.

Written By: Karen H

Barrhaven Mazda responded on June 08, 2023

Thank you for sharing your experience. We appreciate the 5 Star review.

Barrhaven Mazda Barrhaven Mazda
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June 05, 2023

My partner and I bought a used Mazda CX-5 at this dealership two months ago. We love our car and Bogdan was a pleasure to deal with. We became very comfortable with Bogdan, I just wish we could have also dealt with him for the negotiations.

Written By: Ryan F

Barrhaven Mazda responded on June 08, 2023

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Barrhaven Mazda Barrhaven Mazda
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June 03, 2023

Amazing dealership, I bought a brand new CX-5 Signature from Adam and he was very thorough and gave great details about the car. On delivery he showed us how to use the infotainment system. I’ll definitely recommend this dealership to everyone!

Written By: repo

Barrhaven Mazda Barrhaven Mazda
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June 03, 2023

The Barrhaven Mazda guys did an awesome job at helping me pick out a car. They were very helpful and very knowledgeable on their mazda products. They were able to guide me throughout the whole process of buying a car. Can’t thank them enough for their outstanding service. Would 100% recommend Barrhaven Mazda for anyone that is looking for a car. Thank you Barrhaven Mazda!

Written By: Xavier J

Barrhaven Mazda Barrhaven Mazda
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June 03, 2023

You guys like to lie never again this company can't do their job properly then blames then bank stop lying

Written By: harvey j

Barrhaven Mazda responded on June 07, 2023

We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to see you again soon.

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