Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1099 Reviews
309Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Dealer was great
June 22, 2017
Dean was a good help took the time to find me a car I could afford and would like was also good at contacting me
Written By: KYLE
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Exceptional
June 21, 2017
Pleasant in all departments especially Jonathan's service. He was quick, got a truck for us to test drive explained the promo that was going on and got us a great trade-in on our car. Also introduced us with the finance person.
Written By: THOMAS
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Was ok could be better
June 21, 2017
Where they can care more about our needs and to make sure the car would be in great condition when getting as I had a crack on the speedometer and said it wasn't covered n said would give a quote and never heard back from them
Written By: KYLE
HI Kyle, thank you for your feedback. I have brought this matter to the attention of Dean Myles and he is looking into this scenario and will be in contact with you shortly. - Online Manager
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Prompt and efficient service while you have a comfortable seat in the waiting room.
June 21, 2017
It was a regular oil change and check for any issues. No concerns for the vehicle and out the door on time.
Written By: BRENDA
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June 20, 2017
Written By: Andrea P
Repairs and maintenance
June 20, 2017
No matter what my needs are through the service centre, repairs, tune ups, I am always beyond satisfied. Not only is the job done well, I always feel cared for, respected and valued. I am greeted by name and even asked about how my daughter is. The personal touch is appreciated. I had an issue with the hood of my car that was under warranty, but the insurance company rejected the claim, until the service manager Sylvia took more pictures and resubmitted. The claim was then accepted. She didn't take no for an answer and I feel went over and above for this customer. The staff is warm, welcoming, professional and skilled. Thank you for taking care of me and my gorgeous, midlife crisis, hardtop convertible!
Written By: JACQUELINE
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The Service Team at Jim Thompson Chrysler
View ProfileAir fix
June 20, 2017
It works now... it didn't work at the beginning of the summer, and now it works during the summer. We should be having some nice cool internal temperatures of the van
Written By: REBECCA
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A friendly at home atmosphere.
June 20, 2017
Staff very friendly and accommodating with quick reliable service. Everyone sales and service very knowledgeable in their fields. Always a pleasure to return.
Written By: GLENN
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1.25 hr for an oil change with an appointment.
June 20, 2017
With an appointment for an oil change one would think that a half hour or less should be all it takes.
Written By: DOUGLAS
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i felt that no one cared after i purchased the vehicle
June 20, 2017
I purchased a vehicle and was happy with everything until I went to pick it up. I came on a Monday and when I got there was no ownership as the MTO was busy that day. went back the next day to get the ownership and there were no sticker. I had to show the salesman the email saying stickers were included in the purchase, therefore I had to go back a third day. I work 75km away from dealer. A week after the car was purchased I had a question about the back rear defogger, I called and texted my sales guy and the sales manager, again days then a week went by. after putting a not so nice review on facebook someone finally got back to me. I took the vehicle in they looked at it and it wasn't anything major they say that's the way it is suppose to be. I feel that as soon as I walked out the door that was the end. Unfortunately for me I have to deal with you guys for then next 7 years so I can keep my warranty.
Written By: JEANETTE
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