Vernon Chrysler Jeep Dodge
4607 27Th Street , Vernon, BC, V1T 4Y8
Member since August 17, 2015
4607 27Th Street Vernon BC V1T 4Y8Overall Score
Vernon Chrysler Jeep Dodge963 Reviews
183Review Ratings Breakdown
Consumer Reviews
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Paul was wonderful!!
December 19, 2015
The best dealership and team of people in the Okanagan! Our demands were high but Paul and his team not only met but exceeded our expectations !! I would recommend Paul any day
Written By: Brittany
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Great experience....will always shop there.
December 13, 2015
Everyone was great! We have bought two vehicles and are very happy with both of them. Special thanks to Kam for his help.
Written By: SHANNON
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View Profilewas a quick stop and fix. very helpful.
December 13, 2015
rear passenger night running lights did not work. stopped in and they immediatly checked it and fixed it, it was a unplugged module
Written By: BRENDA
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View ProfileNot very good.
December 12, 2015
The pressure was awful and the buyers remorse is still bothering me. I never had a chance to actually compare any other cars. The rep from Chrysler was there, I was told it is the end of the month. There was far too much hype. I have bought new cars in the past and I have never had these feelings. I never had a chance to "love" the car. I still don't.
Written By: LAURIE
Hi Laurie - thank you for completing a very honest review of your experience. It's this type of feedback that allows us to go back and review and potentially overhaul our process to better suit the needs of our guests. If there is something specific about your new vehicle that just isn't sitting right, please don't hesitate to reach out to one of our Sales Managers directly and we'll do our absolute best to make it right.
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View Profilewas sold a used vehicle with a falty intake system.
December 11, 2015
the 2007 diesel engine has been recalled in europe but not in canada. the faulty turbo air intake tube should have been replaced befor I took possession. this problem is well known throughout the industery.
Written By: Richard
Thank you for taking a moment to provide Vernon Dodge with a review. We are always striving to have 100% of our customers have a terrific experience and clearly in your case that didn't happen. We did check your vehicle file today and there is still no Canadian recall on the tube in question but if regaining your confidence is as straightforward as replacing it, we would be happy to do that. Simply call in to book an appointment and the service writer will see the authorization to repair your intake tube at no charge. Thank you for your past business and we hope to see you again!
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Fun buying experience!
December 10, 2015
I was shown a vehicle that was fitting to my needs. Paul was very knowledgeable and made my experience fun. Also when I chose a different vehicle they were able to switch my paper work quickly. I am very happy with my decision and will always come to dodge Vernon for my vehicle needs!
Written By: Laura
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Incomplete, unsatisfactory, and a little "pushy"
December 09, 2015
I was very close (We were within a $1000 of buying a $50000 plus truck) and I stated what I was willing to pay and did not get a response. In the mean time I have decided against upgrading my 2013 Ram. Based on who's I was offered as a trade value, it seems that Rams do not retain value and I will be better off driving it for a few years after payments are finished just to get some value out of it. Then I will look to buy a truck that does have some trade in value, likely a GMC.
Written By: BEN
Hi Ben, thank you for your honest review. We reviewed the transaction we had offered you in September and it still seems very fair but if we had only been $1000 a part, we certainly would be willing to accept offer (we like your trade in very much!) Would you like to try again with an additional $1000 on your trade in value and a complimentary trip for two to Las Vegas out of Kelowna since you and your family have always been such awesome clients of Vernon Dodge?
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View Profile2014 Dodge Ram
December 09, 2015
Some day I would like to make an appointment, have the oil changed and be out of the shop in less than an hour. My experience has been over 2 hours most times. I'm from Lake Country and can't stand waiting around for so long to have a oil change. Why have an appointment ?
Written By: NORMAN
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View ProfileThey always look after me!
December 09, 2015
I purchased my Jeep from Vernon Dodge Jeep in 2003 and they have continued to look after it. My Jeep is 12 years old so I have had a lot of different thing serviced on it. I know they are a business and as such are there to make money but they never cease to look after me when I need with those extras and even going that extra mile to help when things were tough. The staff are friendly and are good at what they do. Thanks to all especially Ron in service.
Written By: Joseph
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View ProfileFront end linkage
December 09, 2015
The service manager climbed down and looked at the problem in the entrance bay. Two minutes later a tech arrived with a creeper and two minutes later I was on my way and Happy. Didn't have to pay for it. Bonus. Ted Melanson
Written By: TED
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