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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1494 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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October 06, 2020

Kareem and Al were amazing! Got my Kia traded in and got me into a new vehicle same day! Outstanding service!!!!!

Written By: Steve R

Empire Auto Group responded on December 11, 2020

Hello Steve, Firstly, we thank you for your feedback, and your time. We take every review very seriously! We were unable to find your contact information - to reach out and talk further with you about your concerns - on our database. However, we would like to invite you to contact our team at a time most convenient for you to discuss your experience further. You are welcome to come by the dealership, or you are welcome to contact us on 519-913-8888. We look forward to hearing from you.

Empire Auto Group Empire Auto Group
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October 06, 2020

Kareem and Al were amazing! Got my Kia traded in and got me into a new vehicle same day! Outstanding service!!!!!

Written By: Steve R

Empire Auto Group responded on December 15, 2020

Hello Steve, Firstly, we thank you for your feedback, and your time. We take every review very seriously! We were unable to find your contact information - to reach out and talk further with you about your concerns - on our database. However, we would like to invite you to contact our team at a time most convenient for you to discuss your experience further. You are welcome to come by the dealership, or you are welcome to contact us on 519-913-8888. We look forward to hearing from you.

Empire Auto Group Empire Auto Group
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October 05, 2020

Kareem was great!! Helped get us into a vehicle we didn't think we could have and even fixed some issues with the vehicle that above and beyond. Excellent experience and would definitely recommend to all for your car and mortgage needs! Thanks guys!!!

Written By: Phil H

Empire Auto Group responded on December 11, 2020

Hi Phil, Thank you for taking time to provide Empire West feedback. Our customer reviews are very important to our team! Kareem was delighted to hear that you felt his service - and your customer experience - was above and beyond your expectations. Kareem is a diligent and hard working member of the Empire family. He strives to provide each customer with the best possible solution to meet their needs and lifestyle. If you have any questions, please feel welcome to reach out to Empire West. Our telephone number is: 519 473 7888. Welcome to the Empire West Family!

Empire Auto Group Empire Auto Group
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October 05, 2020

Kareem was great!! Helped get us into a vehicle we didn't think we could have and even fixed some issues with the vehicle that above and beyond. Excellent experience and would definitely recommend to all for your car and mortgage needs! Thanks guys!!!

Written By: Phil H

Empire Auto Group responded on December 15, 2020

Hi Phil, Thank you for taking time to provide Empire West feedback. Our customer reviews are very important to our team! Kareem was delighted to hear that you felt his service - and your customer experience - was above and beyond your expectations. Kareem is a diligent and hard working member of the Empire family. He strives to provide each customer with the best possible solution to meet their needs and lifestyle. If you have any questions, please feel welcome to reach out to Empire West. Our telephone number is: 519 473 7888. Welcome to the Empire West Family!

Empire Auto Group Empire Auto Group
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October 02, 2020

Sam is fantastic and Ozzy too. They are fast, patient and efficient. It was great dealing with them!

Written By: Hermann K

Empire Auto Group responded on September 15, 2021

Hi Hermann, Thank you for providing your feedback. We are so glad to hear Sam and Osman treated you well. Hope you are enjoying your new vehicle. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again!

Empire Auto Group Empire Auto Group
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September 28, 2020

Al and Kareem made buying a car from them very easy and joyful i would recommend anyone that's looking for a good used vehicle to call al at empire auto group west

Written By: Dwayne K

Empire Auto Group responded on September 15, 2021

Hi Dwayne, Thank you for your feedback! I'm happy to hear you had such a pleasant experience at our dealership. It is our goal to ensure all of our customers are happy. We hope to see you again soon!

Empire Auto Group Empire Auto Group
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Excellent,

September 24, 2020

Sam provided excellent service, lt was a pleasure working with him he was devoted and worked hard on my behalf too find me exactly what l wanted. He truly provided me with an amazing experience, friendly, dedicated and worked hard on my behalf. No disappointments l will continue using empire auto group and recommend their services. Thanks Sam

Written By: Brenda

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
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September 23, 2020

Sam, Shaun were great to deal with, they went above and beyond to help me get the best vehicle at the best possible price, also helped me get out of a super high interest loan, great experience highly recommend these two individuals.

Written By: Kevin H

Empire Auto Group responded on September 15, 2021

Hello Kevin, Your feedback is greatly appreciated! We are so glad to hear that Sam and Shawn did such an amazing job for you. Our goal as a team is to ensure all our customers are happy and satisfied. We hope you are enjoying your new vehicle. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles! We hope to see you again soon.

Empire Auto Group Empire Auto Group
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September 18, 2020

Sam and Shawn went above & beyond to help me and my family get an awesome vehicle! Even with having not so good credit, they did everything they could and came through for us in the end!! Highly recommend😄👏

Written By: Alyssa F

Empire Auto Group responded on September 15, 2021

Hello Alyssa, Thank you for providing such an amazing review, your feedback is greatly appreciated! We hope to see you again for any of your car needs. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles!

Empire Auto Group Empire Auto Group
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September 18, 2020

Second time buying a vehicle from Empire! Both times have been easy and stress free. Sales staff always went above and beyond.

Written By: Leeann S

Empire Auto Group responded on September 15, 2021

Hi Leeann! Thank you for taking the time to provide feedback, it is greatly appreciated! I'm so happy to hear you're happy with your experience. Happy customers are our main priority! So glad you chose to stay with Empire Auto for another car purchase. We hope to see you again soon. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles!

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