Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1510 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 06, 2020
This dealership has been great to deal with. Osman made the process of getting me into a vehicle easy and smooth. 100% satisfied and would definitely recommend.
Written By: Michelle S
Hello Michelle, Thank you for providing your feedback! We really appreciate it. Glad to hear your transition into your vehicle has gone so smoothly. Our main goal is ensuring our customers are happy. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles! We hope to see you again soon.
November 04, 2020
I dealt with Sean at Empire he was great to work with very kind and friendly guy helped me get a great interest rate and a great new vehicle for my family. I would definitely recommend him to help you
Written By: Nick N
Hello Nick! Thank you for the feedback, it is greatly appreciated! I'm pleased to hear that Shawn was so great to you. Our goal is to ensure all our customers are happy. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
November 04, 2020
I dealt with Sean at Empire he was great to work with very kind and friendly guy helped me get a great interest rate and a great new vehicle for my family. I would definitely recommend him to help you
Written By: Nick N
Hello Nick! Thank you for the feedback, it is greatly appreciated! I'm pleased to hear that Shawn was so great to you. Our goal is to ensure all our customers are happy. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 29, 2020
Amazing 🤩 customer service, good in price Sam & Osman good guys and they make sure customers are happy with service 👌
Written By: Norith S
Hello Sandra! Thank you for your feedback, it is greatly appreciated. I'm so happy to hear that you had a good experience. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 28, 2020
Written By: matt h
Thank you for your feedback Matt! Hope to see you again soon.
October 23, 2020
I bought my car last month, I have gone through Empire Auto Group twice now and am 100% satisfied with the customer service I got. My credit was not the greatest the first time and they still got me in a great car at a great price. This time around my credit is much better and Nora and Osman got me a fantastic interest rate and an even better vehicle! I Would recommend Empire Auto Group all the way. Nora and Osman made it really simple to get me into a new car. No hassle, no stress just walked in and less than a week later in my new wheels :-)
Written By: Joseph B
Hi Joseph! Thank you for taking the time to provide feedback, it is greatly appreciated! Thank you for coming back a second time, we appreciate your business and would love to help you again in the future. I am so happy to hear you are satisfied with Nora and Osman. They are a great part of our team! Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 23, 2020
Shawn and Sam were both a great help! Great customer service & I got the exact car I wanted. Thanks guys!
Written By: FELICIA M
Hi Felicia, Thank you for taking the time to provide feedback, it is greatly appreciated! We are happy to hear you got the car you wanted. We hope you are enjoying it! Sam and Shawn are a great part of our team. Thank you for choosing Empire Auto. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 22, 2020
Great sales team! Shawn Uz really goes above and beyond to make sure his customers are happy!
Written By: Jake W
Hi Jake, Thank you for taking the time to provide feedback, it is greatly appreciated! So happy to hear that Shawn went above and beyond for you. This is our goal as a team, to ensure all our customers are happy. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 21, 2020
Although I have not bought a vehicle from Empire Auto Group yet because I've been dealing with some personal stuff of my own, Nora has been working with me over the phone and through text messages for the past few weeks. She has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Nora has been nothing but extremely professional and responsive and understandable and hasn't pushed me into anything I'm not comfortable with. I will be referring friends to her. She is such a lovely lady and I am happy to do business with her in the future.
Written By: Alan s
Hello Alan! Thank you for taking the time to provide feedback, it is greatly appreciated! I am so happy to hear that Nora has been so good to you. Although you have yet to purchase a vehicle, we will always be here to assist you! Thank you for choosing Empire Auto. Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
October 20, 2020
I had a phone call from Empire Auto Group, the BDC Manager, Nora is the one who called me and suggested I should upgrade my vehicle into something newer with lower interest rate. Such a honest friendly lady - Sam is the best - Hesham was very helpful and Nazem was very understanding. The whole team is absolutely fantastic! I would highly recommend anyone to go to Empire Auto Group and get your dream car from these guys. You won’t regret it. They will make it happen! I had such an amazing experience with them, they were all so nice and professional. I’m very happy with the experience. I will definitely come back in the future :).
Written By: Fereshteh K
Hi Fereshteh! Thank you for taking the time to provide feedback, it is greatly appreciated! We are pleased to hear such good feedback about so many of our team members. Glad we were able to get you into your dream car. Hope you are enjoying it! Don't forget about our 2 years of free oil changes provided by us, included on purchases of our all certified vehicles. Hope to see you again soon!
